cloud network connections

Banking

ACI Worldwide and IBM: Powering the next generation of enterprise payments

Man at computer

Billers

Meeting borrowers in a time of financial fragility

Thomas Warsop III, Payments Unleashed Main Stage

Corporate

Reflecting on Payments Unleashed 2025: A message from our CEO

Merchants

Unlocking the power of PAR 

Couple paying bills

Billers

Why insurance carriers shouldn’t be afraid to surcharge

With a high volume of transactions, even a small fee reduction can drive substantial and sustained cash flow improvements, cost savings, and improved profitability.

Billers

Bill pay isn’t what it used to be, and that’s a good thing

This transition didn’t happen overnight. It took years of innovation and careful integration to transform outdated payment systems into the modern, scalable, secure, and resilient platforms we use today.

Landscape shot of an electric plan on a clear sunny day.

Billers

Meeting customer preferences: The key to utility payments success

This isn’t just a data point. It’s a wake-up call. 31% of federal student loan borrowers with payment due are now 90 days or more past due, the highest delinquency rate ever recorded.

Diverse Group of University Students Walking on Campus

Billers

When a missed payment costs 60 points: Why wallet-based engagement is the new standard for student loan servicing

This isn’t just a data point. It’s a wake-up call. 31% of federal student loan borrowers with payment due are now 90 days or more past due, the highest delinquency rate ever recorded.

Billers

The digital wallet wave: Why lenders can’t afford to miss it

On this page Let’s talk about something buzzing in the world of payments: digital wallets. As a consumer lender, understanding the rise of digital wallets for bill pay is crucial. Let’s explore why they’re a game-changer for you and your customers.

Billers

Insurers have the potential to save millions by modifying their business model

With a high volume of transactions, even a small fee reduction can drive substantial and sustained cash flow improvements, cost savings, and improved profitability.

Redefining the payments hub for a digital-first future

Discover how ACI Connetic is transforming payment infrastructures to meet the demands of modern banking

Filling out taxes

Billers

Bills, refunds, and filing: New report reveals the changing behaviors and priorities shaping this year’s tax season

As the federal income tax filing deadline approaches, consumer caution notably increases, particularly among younger generation according to the latest ACI Worldwide’s YouGov study.

Billers

Payments modernization is the key to helping credit unions gain and retain younger members

On this page As a proud credit union member, I have always valued the relationship-based approach that credit unions offer. When entrusting someone with my money or borrowing, the personal connection credit unions foster is incredibly important.

Billers

2025 auto lending trends: Mobile payments and self-service revolutionize customer experiences

The ACI Speedpay® Pulse survey confirms long-standing consumer trends toward mobile payments adoption and related self-service experiences.

A close up shot of a person typing on their keyboard, the blue light of the computer screen lighting up their hands.

Billers

Fraudsters are developing sophisticated scams in the utility sector

Digital payments fraud in the utility sector is a growing concern. The shift from traditional paper checks to digital payments within the industry has opened new avenues for fraud1.

Billers

Finally, insurers are embracing surcharging and saving millions in the process

Interchange and network fees levied for accepting credit cards are the one factor that dwarfs all others when insurers start digging into the cost of getting paid.

women sitting on steps

Billers

A generational change in higher education payment habits

The landscape of the payments industry is changing rapidly, and educational institutions must understand and adapt to the evolving habits of students and parents.