utility bill pay dashboard

Billers

November 22, 2022

3 Ways To Optimize Meter-to-Cash With Smarter Bill Pay Practices

Man at computer

Banking

November 18, 2022

More data means fewer places to hide for scammers

Banking

November 16, 2022

Discussion: The true scale of the APP scam challenge facing banks

Banking

November 15, 2022

Setting the Scenario, What Is Request to Pay?

Man at computer

Banking

November 18, 2022

More data means fewer places to hide for scammers

As ACI publishes original research into the state of APP scams in India, the UK and the U.S., Tanya Kopytina, Senior Fraud Consultant, ACI Worldwide, describes how more – and better – data is needed to fightback against the criminals.

Banking

November 16, 2022

Discussion: The true scale of the APP scam challenge facing banks

As ACI publishes original research about the state of APP scams in India, the U.K. and the U.S., Cleber Martins, Head of Fraud Management for Banking, joins Elise Thrale to discuss the report’s key findings and the potential changes coming in the future in response to the problem.

Banking

August 2, 2022

Clamping Down on Payment Scams

If the last couple of years have taught us anything, we should be ready for change at the drop of a hat. And this learning should by no means go ignored in the world of fraud.

Banking

March 8, 2022

Keeping Pace with Ever-Changing Fraud Patterns in the Digital Era: Introducing Fraud Scoring Services

Consumers demanding faster, more convenient payments led to the rapid adoption of digital wallets and contactless payments.

Banking

February 24, 2022

The EBA Discussion Paper: What Can We Learn About the Review of the PSD2 Content?

Preliminary Observations on Selected Payment Fraud Data Under PSD2 On January 17, 2022, the European Banking Authority (EBA) published a Discussion Paper on its preliminary observations on selected payment fraud data under the PSD2.

Banking

February 22, 2022

Fraud Management for Acquiring Banks: Exceeding Expectations With SCA Exemptions Post-PSD2

Merchants in many markets experienced a decrease in footfall in physical stores across the 2021 holiday period. Although this is usually a busy shopping period in Europe, rising COVID-19 cases and new digital payment methods encouraged consumers to do more shopping online, across more channels and payment types than ever before.

Prime Time for Real-Time

Global Payment Trends
As the world adopts real-time payments, how does your market stand to benefit?

Banking

February 21, 2022

How Westpac New Zealand Fights Fraud With Analytics and Intelligence

Research predicts that the global cost of fraud will reach $40.62 billion by 2027, 25 percent more than the fraud losses in 2020. With banks, PSPs and merchants racing toward real-time payments adoption, they must also acknowledge the increased risk of fraud that it brings, while further reducing the chances of recovering funds.

Banking

February 14, 2022

How does Netflix’s ‘The Tinder Swindler’ Shed Light on the Problem of Social Engineering Scams?

The power to ignite conversation is indisputable for the online streaming service Netflix. First came ‘Tiger King,’ which got the world infatuated with privately-owned big cats in the U.S. Now, we are turning our heads to romance scams with the release of the true crime documentary, ‘The Tinder Swindler.’ Just like that, the streaming service has sparked conversation around how easy it is to unwittingly become a victim of authorized push payment fraud.

Banking

January 13, 2022

Emerging Forms of Payments Fraud and How to Tackle Them

In the first half of 2021, the UK lost £753.9 million to fraud, an increase of 30 percent compared to H1 2020, according to the most recent report by UK Finance. The report also revealed that banks using more advanced security systems were able to prevent an additional £736 million from being stolen.

Banking

January 6, 2022

The Human Element of Risk: Why Collaboration Is the Key to Stopping Fraud

As we slowly move back into a sense of normality, we are hearing "sorry, I was on mute” a little less, and "so good to see you,” a little more. Despite this, fraudsters have seen the pandemic as an opportunity to find new ways of scamming consumers and businesses, as we have found new ways to pay. It is important to reflect on how far we have come, but also how far we have left in the fight against fraud.

Banking

December 10, 2021

A Year of PIX in Brazil: What Does the Future of Real-Time Fraud Look Like?

In October 2020, the Central Bank of Brazil introduced PIX, a real-time payments system offering speed and ease of use. PIX was introduced to bring interoperable QR codes to digital wallets 24/7/365, meaning that person-to-person (P2P) payments can be made conveniently and instantly, and that merchants can accept payments without incurring extra acquiring charges. This has been transformational for payments in Brazil.

Cityscape Against Clear Sky And Light Trails At Night

Banking

October 27, 2021

Four Reasons Banks and Financial Institutions Should Fight Fraud in Real Time

Financial crime and fraud are recurrent problems for banks and intermediaries, causing losses worth billions every year – and these sums are only increasing. It is predicted that the global cost of fraud by 2027 will be USD $40.62 billion dollars, 25 percent higher than the fraud losses in 2020.