Payment Operations Failings Are Hurting Subscription Businesses

The latest ACI Speedpay Pulse study reveals that subscription businesses need to drive greater maturity in their payment operations to minimize risks such as involuntary churn. Subscription-based pricing and business models offer customers greater flexibility, while offering companies the chance to generate recurring revenues.

Embracing Diversity When Working Across Cultures

World Day for Cultural Diversity for Dialogue and Development, which takes place each year on May 21, aims to not only highlight the richness of the world’s cultures, but also the essential role of intercultural dialogue.

How to Unlock the Potential for Instant Payments?

On May 5, I attended the CEPS ECRI event on “How to unlock the potential for instant payments?” which covered the European Commission plans to create an integrated retail payment system for Europe.

A Real-Time Payments Retrospective

Real-time payments growth is accelerating globally — growth that is documented in detail in the 2022 Prime Time for Real-Time report, which covers 53 markets around the world.

No Time To Waste Ahead of U.K.’s New Payments Architecture Launch

The U.K. payments industry is entering an all-important demand creation phase, as it prepares to launch the country’s New Payments Architecture (NPA). I spoke with Andy Morris, strategic solution consulting director at ACI Worldwide, to learn more about the opportunities on the horizon for the U.K.

Can payments orchestration help business sing? Here are 10 questions that merchants must ask themselves

Payments orchestration is the process of working with — or orchestrating — multiple payment providers, acquirers and banks to optimize customer experience and conversion, enhance cost savings, ensure regulatory compliance, improve fraud prevention processes and enable global coverage.

The Time to Act is Now As the World Goes Real-Time

Around the world, people now expect real-time experiences in everything they do, and payments are no exception to this.  While payments themselves are increasingly commoditized, the faster movement of money has been at the forefront of enabling this digital acceleration.

Real-Time Payments Are Reshaping Economies Around the World

The title of our yearly report exploring the growth and impact of real-time payments – Prime Time for Real-Time – is more apt than ever.

Can Sensitive Cardholder Data Be Shared Without Worrying About PCI Compliance?

In a previous blog post, Can Cardholder Data be Stored Without Involving PCI Scope?, we discussed how the Payment Card Industry Data Security Standard (PCI DSS) says it is possible to store a unique token that represents a cardholder’s Primary Account Number (PAN).

Are You Keeping Customers Waiting for Faster Disbursements?

The latest ACI Speedpay research reveals a significant gap between consumer expectations and the disbursements experiences offered by many billers. Speed has become a defining factor in the success (or failure) of consumer payment experiences in recent years.

Going above and beyond: Maximizing payments in the cloud with SaaS

Payments in the cloud. It’s a conversation at the top of the agenda for a growing number of financial institutions.

A Digital Euro for the EU? The European Commission’s Call for an Impact Assessment

On April 5, 2022, the European Commission (EC) published a call for evidence for an impact assessment on a digital euro for the EU.