Displaying 1 - 10 of 51 Bill Pay blog posts
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Billing and Payments in 2020: Ten Best Practices to Drive Digital Adoption and Engagement, Help Customers and Reduce Your Costs
Friday, May 15, 2020 Andrew Sajeski to Bill PayIn today’s changing times, both consumers and billers are experiencing more stress in managing bills and payments. Consumers may need to make payment arrangements or adjust how they pay their bills if they no longer can pay in person. Meanwhile, billers are scrambling to adjust to taking calls and receiving payments remotely and securely. ACI Worldwide has focused on meeting changing billing and payment needs since 1975, and we’ve compiled a list of best practices to help billers help their customers manage their bills and payments.
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Higher Education Payments: Creating a Better Billing Experience for Students, Families and the Institution
Thursday, April 02, 2020 Michael Grillo to Bill PayFor students and their families alike, paying for college may be one of the most stressful situations they can face. According to The Princeton Review’s 2020 College Hopes & Worries Survey Report, more than half of parents expect their child’s college degree—four years of tuition, room & board, fees, books and other expenses—to cost $100,000. Such a large and important cost deserves a corresponding payment system that matches up.
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Rise of the Subscription Billing Economy: Trends, Challenges and Solutions
Tuesday, March 24, 2020 Mike Rogers to Bill PayOwnership is a thing of the past. In fact, today’s consumers are less concerned with physical possessions and more interested in experiences. More than half of adults wish they could own less stuff and 70 percent say that subscribing to products and services releases people from the burden of ownership (e.g., maintenance, clutter, declining value).
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Gen Z Has Arrived. Is Your Business Ready for the Next Generation’s Billing and Payment Preferences?
Thursday, March 12, 2020 Tessa Douglas to Bill PayMove over Millennials, Gen Z has arrived. They’re entering the workforce… and they too have bills to pay.
The largest of any generation, Gen Z is the first to grow up entirely surrounded by the technology that defines today’s world, from smartphones and social media to ubiquitous high-speed internet. This digital exposure has given Gen Zers – the oldest of whom are 22 – distinct digital preferences and, not unlike Millennials, the need for instant gratification.
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A New Age of Billing and Payments: Mobile Wallets, AI Technology and Bill Sharing
Thursday, March 05, 2020 Alexis Blackstead to Bill PayGrowing up in a digital world, Millennial and Gen Z consumers are always connected – and expect immediate access to information. ACI Speedpay Pulse, a consumer billing and payments trends and behaviors survey of more than 3,000 U.S. adults (responsible for two or more household payments a month), found that 99.3 percent of young consumers (defined as those between the ages of 18 and 34) own a smartphone.
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The Balancing Act between Security and Customer Experience for Bill Payments
Thursday, February 20, 2020 Marc Sczesnak to Bill PayData breaches involving payment data have doubled in the past year for many reasons—lack of security innovation, misplaced corporate priorities and weaknesses in developer portals to name a few.
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What the Combination of Speedpay and ACI Capabilities Means for Today's Bill Payments
Monday, January 20, 2020 Tessa Douglas to Bill PaySpeedpay joined the ACI Worldwide family in 2019, bringing together two bill payment leaders and creating a union based on industry growth through research and development, the highest quality of customer service and expertise, and ground-breaking innovative technology.
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Auto Finance Summit 2019: Taking Aim at Fraud and Keeping Up with Technology
Wednesday, November 27, 2019 Tessa Douglas to Bill PayACI Worldwide bill pay experts were recently at the 19th annual Auto Finance Summit in Las Vegas for three days of networking and education with industry leaders in auto lending and leasing. When we weren’t at our booth demoing the ACI Speedpay solution, we were catching up with our peers and attending informative panels and sessions. Here are our top-three takeaways from the show:
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How to Maximize the Value of Partnerships Between Fintechs and FIs
Friday, September 27, 2019 Karen Arroyo Moguel to Immediate Payments, Bill Pay, eCommerce, Merchant Retail, Retail Payments, Transaction BankingThe LATAM Open Banking & Fintech Partnership, organized by Connect Global Group, was held earlier this year in Mexico City, and ACI participated as one of the forum partners driving discussions on how to maximize value from collaborative partnerships between FIs and Fintechs. We explored the invaluable benefits of open API and strategies to differentiate the offerings of FIs and Fintechs, address consumer demands, and best practices for implementation aligned to regulatory requirements.
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How to Be a Payments Trailblazer – The Seven Habits of Highly Innovative Organizations
Monday, September 09, 2019 Michael Grillo to Immediate Payments, Bill Pay, eCommerce, Merchant Retail, Retail Payments, Transaction BankingThe new Culture of Innovation Index from Ovum and ACI identified segments—from banks to intermediaries to merchants to corporates—at the cutting edge (of innovation) across the payments ecosystem. But what is most notable about those segments that have reached ‘trailblazing’ status is the apparent lack of commonality between them. No one segment, nor one region fosters better innovation. In fact, what’s driving these segments/organizations to be best of breed is their own culture of excellence. The only thing they have in common is their attitude.