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Andrew Quartermaine

Andrew Quartermaine

VP Sales, SaaS Solutions

Andrew Quartermaine

Andrew leads business development efforts in Europe for ACI’s Saas Solutions. His strong track record in the payments sector spans omni-channel payments, card acquiring, Card Not Present fraud solutions, POS & ATM outsourcing, prepaid card solutions and security printing. Andrew is highly attuned to the changing needs of European merchants, and the role of payments strategy – and payment technology – in securing success for these merchants.

More articles by Andrew Quartermaine

  • Why Omni-Channel Shoppers Are Worth It

    Why Omni-Channel Shoppers Are Worth It

    Wednesday, April 12, 2017

    Today’s consumers are tech savvy and highly connected, demanding convenience, speed and choice across channels, payment methods and fulfilment options. And, with a growing proportion of shoppers readily switching between online, mobile and physical touchpoints at various points in the purchasing journey, merchants are now dealing with a constantly evolving and unpredictable retail landscape. This requires fresh strategies and technologies that allow them to adapt to the expectations of omni-channel customers.


  • Omni-Channel's Biggest Challenge

    Drowning in Data? Or Thirsty for More? Omni-Channel’s Biggest Challenge

    Friday, March 17, 2017

    There is no doubt that retailers recognize the value of knowing their customers better. Whatever the merchant sector, geography, or business model, understanding customer buying habits, payment and channel preferences, and satisfaction levels can drive sales, boost customer loyalty and raise revenues. But, in the ever-changing world of the omni-channel shopper, how easy is it to really know your customer?

    The single biggest key to this challenge is data – and lots of it. Not just ‘big data’, but smart, consolidated big data – and this only comes from the ability to bring massive amounts of information together from multiple sources, and analyze it to build a comprehensive picture.