Top 5 tactics to prevent friendly fraud

Friendly fraud costs retailers $100B annually1 — use these expert insights to reduce losses this year.

The battle for trust: The billion-dollar reality of APP scams

Authorized push payment (APP) scams are appearing across all markets, preying on people’s emotions and eroding the trust built by institutions.

The need to democratize AI

The rise of artificial intelligence (AI) has brought about significant advancements across various sectors, including fraud. New and more complex cybersecurity threats have emerged, leading to phishing, vishing, account takeovers (ATO), synthetic identity fraud, and more.

A call for urgency: The payment industry’s compounding complexity conundrum

The payments industry is transforming at breakneck speed, from the emergence of new payment types to the increasing utilization of innovative technologies. These changes are causing a rise in complexity when managing payment operations. This compounding complexity is now reaching a fevered pitch, so much so that industry analyst firms are calling for immediate action and are looking at new pathways to address increasing market demands.

The evolution of payments: When size, speed, and change collide

The payments industry is the largest interconnected complex business on the planet. We can validate that statement in a myriad of ways – the sheer number of people and businesses transacting, the number of transactions themselves, or the total dollar value of those transactions, which are expected to exceed $3.

The payment industry has three Rs: Rules, requirements, and regulations

Every child entering primary school learns about the three Rs: reading, writing, and arithmetic. All three are essential for survival in society. The payments market has its own set of three Rs: rules, requirements, and regulations.

The invisible synthetic identity heist

In the digital marketplace, convenience is king. Consumers expect seamless transactions, often unaware of the intricate security measures that protect their identities and finances. Behind the scenes, merchants combat fraudulent activities tirelessly to safeguard their customers and their reputations.

Pivoting to the new way of intelligent decision-making: The journey toward convenience

Neither the individual who initiated the first card-not-present transaction nor the organization that pioneered a customer convenience channel could have foreseen the trajectory and evolution of payment systems. Fast-forward to today – the commerce landscape continues to be propelled by consumer-preferred payment methods that are convenient, swift, and efficient.

APP Frauds & mandatory reimbursement: What it means for you

Authorized push payment (APP) fraud is a scam in which a fraudster convinces a payer to authorize a payment under false pretenses. APP fraud is a form of confidence-based fraud, meaning it relies on deception, rather than brute force, to convince victims to take a specific action.

ISO 20022 – Expanding like no tomorrow

ISO 20022 is a messaging standard used across the financial industry.  In the domestic Real-Time Gross Settlement (RTGS)/Wire and cross-border payment spaces, transformation to the most recent ISO 20022 (HVPS+ and CBPR+) messaging standards has been ongoing since 2022. The North America Clearing House CHIPS wire system migrated in April 2024, and the U.S. Federal Reserve will update its Fedwire system in March 2025. It is important to note that everyone has been starting with an ISO 20022 standard.

Navigating the future: ACI’s ATM transaction processing trends

As digital banking sweeps the industry, automated teller machines (ATM) are adapting to the changing tides of consumer demands and fewer physical branch locations. ATMs are no longer just cash dispensers – they serve as multifunctional banking kiosks where routine and low-value branch transactions can be performed (cash or check deposits, bill payments, or money transfers).

Real-Time Payments Have Gone Mainstream – Explore Their Global Impact

Real-time payments are carving a new norm in the rapidly evolving payments landscape. Spurred by global governments and regulators, instant payments are viewed as a catalyst for economic growth, financial inclusivity, and transparency.