Why Financial Institutions Must Meet Consumer Expectations Through Modernization

The way we pay has evolved exponentially in the last few years, with huge appetite from consumers to move from plastic cards towards digital card payment methods, such as QR codes and mobile wallets.

The Rise of 3Rs: Resilient Consumers, Retailing Convenience and Rise of Wallets

The first quarter of the year has been exciting for merchants, globally. While ACI’s recap for the 2022 holiday season indicated strong consumer optimism, despite economic headwinds, consumers remained headstrong through the first quarter of 2023. Higher consumer confidence could be seen in the 18 percent increase in transaction volumes, compounded by a 24 percent growth in transaction values.

Ready or Not? Real-Time Payments Are Coming, and Consumers Can’t Wait

Merchants must recognize and respond to customer needs for checkout diversity to keep their sales experiences hyper-relevant to stay competitive.

Tax Trends 2023: Decrease in Scams Awareness, Even as Exposure Grows

Our annual survey of consumers’ tax filing and payment habits reveals a worrying decrease in awareness of scams, as well as higher costs to prepare taxes that are surely unwelcome, as the cost of living also rises.

The European Parliament draft report on the European Commission draft Regulation on instant credit transfers in euro: how could the content of the Regulation change?

On March 2, 2023, the European Parliament’s Committee on Economic and Monetary Affairs (ECON) adopted its draft report on the proposal for a Regulation on instant payments. The Rapporteur on the file in the ECON Committee is Mr. Michiel Hoogeveen MEP (ECR, the Netherlands).

A Global Overview on the Rise of Digital Wallets

The adoption of digital wallets, or eWallets, has brought about a revolutionary transformation in the global payments industry. These sophisticated payment methods offer consumers the ability to securely store and employ their credit and debit card information, along with various other modes of payment, electronically.

Unlock Benefits of Shared Intelligence to Fight Back Against Fraud in 2023

Banks and merchants must find ways to fill gaps in each other’s transaction intelligence to reverse trends around ever-growing fraud, and global payment partners hold the key.

How Janie Gordon Is Making the Whole World Ready for Real-Time Payments

From the first time she met with senior leaders during the interview process, Janie was energized by the ubiquity of the company and the fact that ACI has the power to make individual transactions happen, while simultaneously modernizing whole countries, regions and even contents of financial systems.

ACI Careers: What’s Kept Melissa McKendry at ACI for 25 Years

Melissa McKendry is frank about what originally attracted her to ACI twenty-five years ago. Melissa has stayed for more than two decades, and her work at ACI has become more than a paycheck.

5 Top Payments Trends for Brazil in 2023

The real digitization of payments is just starting in Brazil, but 2023 will definitely be a very important year for the country.

Borrowers Want To Self-Serve Their Auto Loan Payments

Our latest survey of consumers’ bill-paying habits show a big shift toward mobile-payments adoption and related self-serve experiences, presenting big opportunities for lenders to dramatically lower their costs.

ACI Webinar About the EU Instant Payments Legislation – Redrawing the Payments Landscape

On the 29th of November 2022, ACI organized a webinar to discuss the European Commission’s  proposal for a Regulation on Instant Payments (IPs Regulation).