Lead Solution Consultant at ACI Worldwide
Michael has worked in the payments industry for 17 years, and has been employed by ACI as lead solution consultant. Throughout his career, Michael has been determined to see how EFT software is used by real customers, and is continually discovering that each customer has unique requirements - there’s no one-size-fits all solution. Similarly, he believes that each customer has unique perspectives to contribute to a collective “industry view”. Michael finds distilling this industry view, and seeing how it compares to our solution’s capabilities to be both reassuring and challenging. Michael's main area of interest is payment solutions for retailers - whether they are hosted on-prem, by a partner, or by ACI in AOD.