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6 in 10 Americans Are Anxious About Bills*


aite reportLearn how you can help customers pay happily, on time and without calling you by downloading Aite Group's new report - U.S. Consumer Payment Experience: A Blueprint for Creating Positive Behaviors.

With 46% of Americans paying a bill late and 39% calling customer service, this consumer survey uncovers which new bill payment methods will increase on-time and online payments.*

Credit card, debit card, real-time, text message, virtual collection agents, customer communication management and reminders are some of the bill payment methods in this report.

Request the Q3-2018 survey data today.

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*SOURCE: All statistics on this landing page and the preceding ad banner are sourced by Aite Group survey of 2,425 U.S. consumers, Q3 2018.