6 in 10 Americans Are Anxious About Bills*
Learn how you can help customers pay happily, on time and without calling you by downloading Aite Group's new report - U.S. Consumer Payment Experience: A Blueprint for Creating Positive Behaviors.
With 46% of Americans paying a bill late and 39% calling customer service, this consumer survey uncovers which new bill payment methods will increase on-time and online payments.*
Credit card, debit card, real-time, text message, virtual collection agents, customer communication management and reminders are some of the bill payment methods in this report.
Request the Q3-2018 survey data today.
*SOURCE: All statistics on this landing page and the preceding ad banner are sourced by Aite Group survey of 2,425 U.S. consumers, Q3 2018.