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  • Us Consumer Demand Insights, Immediate Payments

    Real-time payments survey points to consumer demand and the importance of putting customer experience at the center of payments strategy.

  • Use Text to Collect

    When it comes to communicating, Americans are all thumbs — as in, we’d much rather text than talk. In fact, we spend four times the amount of time each day texting than on voice calls. With ACI®’s UP® Bill Payment™ solutions, you can send text message (SMS) payment reminders and give consumers the option to pay simply by replying with a text. Not only will it raise consumer satisfaction, it’ll reduce your collections cost.

  • Validated Point-To-Point Encryption

    Understanding that payments compliance can be complex and requires secure processes to protect payment data, the ACI Validated Point-to-Point Encryption™ (P2PE) solution

  • Westpac New Zealand Gets Proactive In The Fight Against Fraud

    Fraud is a large and growing problem in the global banking industry, costing banks billions of dollars in losses every year. While fraud affects every line of business, the brunt of its impact continues to fall on retail banking

  • What Are Real-Time Payments? a Look at Challenges & Benefits by ACI

    This paper takes a closer look at dispute management in a real time environment, and its role in changing state of the American payment systems.

  • What Do Americans Want from the Mortgage Servicing Experience? | Mortgage Infographic

  • Who Needs Key Performance Indicators

    The short and obvious answer is: everyone. Key performance indicators (KPIs), if they are quantifiable and measurable, enable people to demonstrate success and the value they deliver to a business. They provide evidence of efficiency and effectiveness that helps to improve the day-to-day performance of teams, and can support requests for additional resources.

  • Wholesale Payments and Fraud: Identifying, Managing Payments Risk

    This white paper discusses how wire transfers pose the single greatest risk of fraud and how financial institutions can help mitigate potential losses.

  • Why Are Financial Institutions Choosing UP Immediate Payments?

    ACI’s proven UP® Immediate Payments™ solution has enabled financial institutions to connect to multiple real-time payment schemes globally, including over half of the direct participants of the U.K. Faster Payments scheme. Customers are driving the demand for speed and convenience, and real-time payments are transforming consumer and commercial payments globally.

  • Why the Answer Is an Analyst

    Fraud detection and prevention require efficient processes, high-performing teams and advanced technology. Above all, it needs human intelligence and ongoing expert analysis. With increased choice and flexibility for consumers comes opportunity for fraudsters, in at least equal measure. The growing variety of channels, payment types, fulfillment methods and goods available to consumers has created a fast-changing, global payments landscape that brings huge challenges for merchants.