Amazon Prime Day: We All Love a Good Bargain… So Do Fraudsters

Each year, Amazon’s Prime Day event proves to be even more successful than the last in terms of sales volume. And this year was no exception.

Could Increased Fraud Make the Mobile Payments Boom a Revenue Bust for Merchants?

Mobile payments are fast becoming mainstream, with ACI merchant customers seeing 30 percent of all eCommerce transactions in 2020 being made on mobile devices. In the United States, adoption is higher, with 42 percent of eCommerce transactions in 2020 on mobile – that’s a year-on-year growth rate of 55 percent.

What Merchants Should Do To Ensure They Don’t Miss the SCA Deadline

Just as we emerge from one of the most turbulent years most businesses have ever experienced, the enforcement of strong customer authentication (SCA) under the PSD2 directive has hit for merchants across the EU, with the U.K. set to follow in September 2021.

Assessing the Acronyms: Without PSD2, Is 3DS for SCA Relevant for U.S. Merchants?

PSD2 has been the “talk of the town” in European payments for the last few years—and the final piece of the puzzle, strong customer authentication (SCA), has certainly been a source of spirited conversation across the payments ecosystem.

The European Commission’s Retail Payments Strategy: What’s in There and Why Is It Important?

In September 2020, the European Commission (EC) published the European Retail Payments Strategy (RPS), which is now being reviewed by the Council of the European Union in view of adopting its draft conclusions on the RPS.

Grocery Shoppers Show Omnivorous Appetite for Omni-Channel

Digital acceleration and the massive growth in eCommerce sales in 2020 have not gone unnoticed by those in the connected world. Largely driven by the COVID-19 pandemic, ACI Worldwide data analysis showed that global online sales in the general retail sector were up 209 percent in April and 81 percent in May (compared to the previous year), and overall eCommerce sales continued to show an uplift of more than 20 percent compared to a year earlier in November.

An Executive’s Guide to the Top Five Fraud KPIs

Key performance indicators (KPIs) are a commonly used term across many industries. For KPIs to be a valuable way to measure success, they need to be properly defined, capable of being adjusted and connected to one another. When it comes to use of KPIs in fraud management, this is particularly important. With this in mind, let’s take a closer look at the different fraud KPIs, along with how they should ideally interact.

Merchants Don’t Need a Payments Gateway, They Need a Payments Hub

The term “payments gateway” over-simplifies what it takes to process a payment. The terminology comes from the early days of online payment processing, but has now entered the vernacular for all aspects of merchant payments, including online, mobile and in-store.

Adding Fuel to the Fraud Fire

Payments fraud is a widespread and difficult issue in the fuel segment. Fuel dispensers are a common target for certain types of fraud – and fuel merchants often lack visibility into the level and impact of that fraud.

A Robust Fraud Strategy Is Crucial for Airline Industry Take-Off Post-Pandemic

With national lockdowns and bans on international travel significantly curtailing passenger numbers, the airline industry has been one of the worst hit by the global COVID-19 pandemic. It’s been estimated that the global airline industry will lose up to $252 billion in 2020.

Agnosticity: Giving Fuel Merchants the Freedom and Flexibility to Innovate

The absolute minimum that customers demand from their transaction at the fuel stop is a fast, convenient and secure payments experience. But there is also room for fuel merchants to build loyalty and boost upselling by delivering more than just a good price on fuel and a fast payments process.

Do Merchants Have the Right Tools to Tune Their Engines for the Innovation Race?

2020 has been a year of many, many changes, across nearly all walks of life and business. One beacon of light is that these circumstances have pressed the digital acceleration button, in some cases advancing digital uptake and innovation by years, within a matter of a few months.