Top 5 tactics to prevent friendly fraud

Friendly fraud costs retailers $100B annually1 — use these expert insights to reduce losses this year.

The battle for trust: The billion-dollar reality of APP scams

Authorized push payment (APP) scams are appearing across all markets, preying on people’s emotions and eroding the trust built by institutions.

Seven days, seven essential tips for fraud week

On this page During International Fraud Awareness Week, ACI experts share their insights into the latest threats and sophisticated fraudulent activities so you can enhance your payment systems with intelligent solutions that tackle these challenges while maximizing revenue.

Unboxing holiday trends: ACI’s insights on payments and fraud for the golden quarter

As the holiday season approaches, merchants are busy dusting off their payment strategies to prepare for the annual sales surge. ACI’s latest holiday report, Unwrapping Checkout Trends, provides crucial insights that should have merchants rethinking their priorities – especially regarding intelligent payments and fraud orchestration. Here’s a quick snapshot of the findings.

The invisible synthetic identity heist

In the digital marketplace, convenience is king. Consumers expect seamless transactions, often unaware of the intricate security measures that protect their identities and finances. Behind the scenes, merchants combat fraudulent activities tirelessly to safeguard their customers and their reputations.

Pivoting to the new way of intelligent decision-making: The journey toward convenience

Neither the individual who initiated the first card-not-present transaction nor the organization that pioneered a customer convenience channel could have foreseen the trajectory and evolution of payment systems. Fast-forward to today – the commerce landscape continues to be propelled by consumer-preferred payment methods that are convenient, swift, and efficient.

Pay with my hand? No way!

While I was watching the news, a story came on about a new technology coming to the local Whole Foods where you could pay with your palm.

Need a refreshing spike in summer sales? Follow Amazon’s lead

Traditionally, the summer is a slower time for retail, with sales in the U.S. typically centered around key holidays like Memorial Day, the Fourth of July and Labor Day. In the summer of 2015, Amazon changed everything when it introduced Amazon Prime Day, its own all-purpose summer shopping holiday exclusively for Amazon Prime members. This helped the marketplace giant in two ways: it increased sales during a lull, and it provided an additional incentive to become an Amazon Prime member.

Navigating merchant payments with industry experts

Payments orchestration is a game-changing strategy that centralizes payment flows across multiple providers and systems, but not all solutions are built the same. As the global economy becomes increasingly digital, organizations face a significant shift in payment processing and management.

Loyalty, mobile apps, and payments… Oh my!

The CSN study gives hope for advancements at the c-store, but in many ways, it raises nearly as many questions as it answers.

Financial crime hits new heights – how merchants can fight back

According to Datos Fraud Experts, who just published their top 10 risks for 2024, fraudsters’ use of artificial intelligence (AI)-generated attacks tops the list as the number one risk. Datos' research shows that 81% of fraud executives are concerned that fraudsters using generative AI will exceed current fraud defenses. And TransUnion confirms this, sharing 60% of auto finance fraud losses are due to synthetic identity fraud. 2024 is the year for organizations to leverage AI tools and shore up fraud defenses.

Tackling Sophisticated Fraud: Innovations and Approaches for a Secure Digital Future

Fraud has permeated numerous aspects of our lives, infiltrating the most routine activities and transactions, causing unease and uncertainty for many individuals. In fact, fraud-related losses in the U.S. topped $10 billion last year, up 14% from the previous year, according to the Federal Trade Commission.