IR’s solutions, including IR Transact, help find and resolve performance issues in real-time to ensure your business critical systems are working as they should and user experience is seamless.
The partnership between ACI Worldwide and Integrated Research (IR) focuses on enhancing real-time payments monitoring and performance management. By leveraging IR’s Prognosis software, financial institutions gain immediate insights into their payment systems, allowing them to monitor the health of their systems and the status of transactions in real time. This capability helps banks identify and resolve issues quickly, ensuring a smoother and more secure payments experience for customers.
Additionally, the partnership offers mobile access to performance management data, providing secure, anytime, anywhere access from any tablet or mobile device. This flexibility allows financial institutions to stay informed and responsive, even on the go. Comprehensive reporting features provide a holistic view of the payments ecosystem, with real-time analytics and historical reporting helping institutions understand trends and performance over time.
Integrated Research Ltd is one of the providers of proactive experience management solutions for critical IT infrastructure, payments, and communications ecosystems. Many banks, airlines, and telecommunications companies rely on IR Prognosis to provide business-critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe.
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