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In early 2011, the merger between TEB and Fortis Turkey was completed. As a result, TEB now has more than 600 branch offices, 10,000 employees, three million individual customers and 500,000 corporate clients – and is the ninth largest bank in Turkey according to asset ranking.

The merger also gave TEB one of the most successful fraud-fighting organizations in the country thanks to the work done at Fortis Turkey, which had long been punching above its weight when it comes to detecting and preventing bank fraud.

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TEB Faces Growing Fraud Threat

Like banks around the world, the newly merged TEB faced a growing fraud threat.

The bank was trying to fight the problem with a series of disparate solutions that were not able to provide a complete picture of fraudulent activity or keep up to date with new types of fraud.

ACI Proactive Risk Manager Improves Fraud Fighting Capabilities

TEB chose to implement ACI Proactive Risk Manager across all major payment channels.

Since the initial implementation, the inherent flexibility within Proactive Risk Manager has allowed the merged bank to add innovative, bespoke developments to combat specific problems as they arise.

TEB Detects 92%+ Fraud

TEB has now acquired one of the most advanced fraud-fighting capabilities within Turkey.

Proactive Risk Manager has also helped the bank protect more than €3.7 million worth of transactions, and to detect more than 92 percent of fraud across all card transactions.

With the merger into TEB and the integration of fraud systems planned for completion by the end of 2011, the new joint entity will benefit from the innovation, experience and success of Proactive Risk Manager going forward.

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