- Solutions
- Banking
-
- ACI ConneticUnified cloud payments platform
- AcquiringDigital acceptance, merchant management
- IssuingDigital payments and accounts issuing
- Fraud managementReal-time enterprise fraud management
- RTGS / Wires and cross-borderMulti-bank, multi-currency processing
- Real-time, instant paymentsComplete real-time payments processing
- ATMsSelf-service, omnichannel digital experience
- Central infrastructureInnovative real-time payment infrastructure
- NEW Redefining the payments hub: Solving today’s banking payment challenges
-
- Merchant payments
- ACI Payments Orchestration PlatformEnable customer journeys across commerce channels, accept payments, prevent fraud and optimize your payments journey
- In-storeDynamic, modern in-store payments
- eCommerceOnline and mobile payments
- Alternative payment methodsGive more ways to pay
- Value-added servicesEngagement, optimization and reporting
- Fraud managementEnd-to-end fraud orchestration
- Risk, security, and complianceAchieve and maintain compliance
- NEW Datos names ACI Worldwide best-in-class in payments orchestration
- Industries we serve
- Billing and bill payments
- ACI SpeedpayDrive customer satisfaction with the widest range of bill pay options in the industry.
- Bill payment APIs and SDKsOutsource bill payment processing
- Fraud managementAI-based fraud orchestration technology
- Alternative payment methodsGive more ways to pay
- Loan servicingPreferred loan payment options
- Treasury managementStreamline and integrate your back office
- Automated debt collectionImprove your collections process
- Digital walletsManage digital cards and payments
- PCI compliance and securityAchieve and maintain PCI compliance
- Industries We Serve
- Fraud management and payments intelligence
- Fraud managementFraud solutions to minimize risk and prevent fraud
- Fraud management for bankingEnterprise-wide fraud prevention
- Anti-money launderingStay ahead of money-laundering schemes
- Robotic process automationAutomate payment processing operations
- Fraud management in the cloudProtecting your business in the cloud
- Fraud management for merchantsProtect payments from end to end
- ChargebacksPrevent chargebacks before they happen
- SCA complianceAchieve and maintain SCA compliance
- Digital identity solutionsConfirm identities with behavioral analytics
- NEW Scamscope fraud report: APP scam trends from around the globe
Company
CustomersPartners
Home
Case Study
Scheels grows into a sporting giant
No time for downtime
The Scheels experience is summarized in three words: Gear, Passion and Sports. Like other U.S. retailers, Scheels faced a challenge to maintain safe, convenient and cost-effective payment solutions as new security threats evolve, new payment forms become available and EMV migration moves throughout the marketplace. As a unique mid-size sports retailer, they must provide a world-class experience with fewer internal staff and resources to develop customized solutions. With a solid omnichannel presence already established (Scheels sells many products online, offers a ‘My Scheels’ mobile app, runs email campaigns regularly, and manages Brag Boards and active social media channels), it needed a partner capable of delivering robust, adaptable, out-of-the-box solutions without requiring a lot of modifications going forward.
A satisfying quick to serve payment solution
When it came time to evolve their POS system, Scheels chose ACI because they needed to handle large volumes efficiently. Their POS experience included credit and Scheels-branded electronic gift cards. It was critical for them to continue to meet customer expectations while also providing the enhanced functionality and security necessary for a scalable payments infrastructure.
The hosted, on-demand payments solution has enabled Scheels to deliver a world-class payments experience today that deploys industry best practices for seamless and efficient screen interaction. As part of their software evolution, the sports retailer will be adopting eSocket.POS from ACI, which will address their EMV, tokenization and point-to-point encryption requirements. These offerings are part of the ACI Payments Orchestration Platform solution.
From sporadic service to 100% uptime
Scheels is able to meet today’s customer needs and face a complex and ever-changing payments future with confidence. ACI’s proven expertise running multiple secure data centers and hosting various critical apps assures Scheels that they’ll have the support and solutions they need now and into the future.