Case Study
Moneris Reduces Operating Costs While Providing Top-Tier Customer Service
Moneris Solutions, a leading global processor with core businesses throughout North America, was challenged to stay ahead of evolving core interchange requirements, reduce fraud and provide a superior customer experience. Moneris was also faced with shifting interchange requirements, necessitating a back-end processing solution that would support new requirements and deliver growth.
In this case study, see how Moneris implemented ACI Acquiring to drive $10 million in cost savings in less than two years, to address new interchange requirements and support its more than 300,000 merchant locations.
The Challenge
- Moneris was seeking a merchant acquiring back-end processing solution to assure long-term growth
- It needed to stay ahead of evolving core interchange requirements
- The processor also needed to reduce fraud while providing top-tier customer service
The Solution
- Moneris selected ACI Acquiring to support its long-term requirements
- This enabled Moneris to bring all back-end processing for its merchant in house
- The solution further allowed Moneris to support new interchange requirements
The Results
- Moneris was able to achieve a cost savings of more than $10M in less than two years
- The processor can now support more than 300,000 merchant locations
- Additionally, the average loss per merchant incident file has gone down by 25%