- Solutions
- Banking
-
- ACI ConneticUnified cloud payments platform
- AcquiringDigital acceptance, merchant management
- IssuingDigital payments and accounts issuing
- Fraud managementReal-time enterprise fraud management
- RTGS / Wires and cross-borderMulti-bank, multi-currency processing
- Real-time, instant paymentsComplete real-time payments processing
- ATMsSelf-service, omnichannel digital experience
- Central infrastructureInnovative real-time payment infrastructure
- NEW Redefining the payments hub: Solving today’s banking payment challenges
-
- Merchant payments
- ACI Payments Orchestration PlatformEnable customer journeys across commerce channels, accept payments, prevent fraud and optimize your payments journey
- In-storeDynamic, modern in-store payments
- eCommerceOnline and mobile payments
- Alternative payment methodsGive more ways to pay
- Value-added servicesEngagement, optimization and reporting
- Fraud managementEnd-to-end fraud orchestration
- Risk, security, and complianceAchieve and maintain compliance
- NEW Datos names ACI Worldwide best-in-class in payments orchestration
- Industries we serve
- Billing and bill payments
- ACI SpeedpayDrive customer satisfaction with the widest range of bill pay options in the industry.
- Bill payment APIs and SDKsOutsource bill payment processing
- Fraud managementAI-based fraud orchestration technology
- Alternative payment methodsGive more ways to pay
- Loan servicingPreferred loan payment options
- Treasury managementStreamline and integrate your back office
- Automated debt collectionImprove your collections process
- Digital walletsManage digital cards and payments
- PCI compliance and securityAchieve and maintain PCI compliance
- Industries We Serve
- Fraud management and payments intelligence
- Fraud managementFraud solutions to minimize risk and prevent fraud
- Fraud management for bankingEnterprise-wide fraud prevention
- Anti-money launderingStay ahead of money-laundering schemes
- Robotic process automationAutomate payment processing operations
- Fraud management in the cloudProtecting your business in the cloud
- Fraud management for merchantsProtect payments from end to end
- ChargebacksPrevent chargebacks before they happen
- SCA complianceAchieve and maintain SCA compliance
- Digital identity solutionsConfirm identities with behavioral analytics
- NEW Scamscope fraud report: APP scam trends from around the globe
Company
CustomersPartners
Home
Case Study
Giant Eagle soars with the ACI Payments Orchestration Platform
An outdated platform threatened Giant’s growth
Giant Eagle realized two major challenges: First, the company needed to meet the demands of Pennsylvania’s electronic benefits transfer system (EBT); second, the company’s payment switch hardware would soon reach the end of its life. Giant Eagle determined that its platform was outdated and functionally inadequate. The company sought solutions to overcome each of these obstacles.
ACI payments orchestration platform server provides efficiency and choice
Giant Eagle chose two solutions from the ACI Payments Orchestration Platform line of retail software applications.
“Our goal was to find payment software geared toward the retail industry and that met our requirements,” said Jon Fischer, senior project manager at Giant Eagle. “Of all the vendors providing payment processing, ACI was one of the few that provided the solutions that matched our business requirements.”
ACI Retail Commerce Server for Electronic Payment Acceptance is an electronic funds transfer (EFT) system that authorizes and captures customer payments. The solution provided Giant Eagle with a reliable, cost-effective method for processing debit and credit card transactions, as well as for supporting EBT programs, including the U.S. Food Stamp and Aid to Families with Dependent Children (AFDC) programs.
ACI Retail Commerce Server for Check Authorization, a fast and convenient check authorization and tracking system, provides Giant Eagle with an efficient method to authorize checks and limit exposure to losses from check runners, organized fraud schemes, checks written on closed accounts and checks from customers who consistently write non-sufficient funds (NSF) checks.
Tailored solution empowers Giant Eagle’s environment
Giant Eagle has experienced several benefits since implementing the ACI Payments Orchestration Platform solution. The Retail Commerce Server platform, in conjunction with Giant Eagle’s existing environment, enables the company to process credit, debit, EBT and check transactions reliably, which has reduced customer time spent waiting in checkout lines.
With ACI’s ability to tailor the solution to Giant Eagle’s environment, Giant Eagle implemented the omni-commerce solution quickly. Giant Eagle uses the Retail Commerce Server database to produce its own custom reports and pull information into other in-house applications. Furthermore, the Retail Commerce Server solutions provide Giant Eagle with hardware independence.