Silvia Mensdorff Pouilly

General Manager at ACI Worldwide

Silvia Mensdorff-Pouilly is General Manager Europe Processors & Networks at ACI Worldwide

Articles by Silvia Mensdorff Pouilly


The Invisibility Cloak of Payments: What Are the Consequences?

If you could pick any superpower, what would you pick? Children often pick "invisibility.” Oh, the possibilities of being invisible! What fun! You can walk into a candy store and take all the candy you want, you can stay downstairs late with your parents and listen to what they’re saying, you can sneak out without anybody noticing… But when you think about it, there are also disadvantages that come with this superpower.


GDPR: Modern Wealth It Is In Your Digital DNA

Hands up if you don’t really know what GDPR is… don’t worry, you’re not alone in fact, 6 in 10 people have never heard of it. And why should the average consumer know about the General Data Protection Regulation (GDPR)? The regulation itself, which will become enforceable in May 2018, is designed to stop businesses using our data without our knowledge or consent. And that consent means complete transparency on how our data is being used.


It’s A Hard Knock Life: Digital Transformation for Payment Service Providers in the New Payments Ecosystem

Is it a hard-knock life for processors and PSPs? Margins are constantly under pressure, and there’s the need for constant innovation, not to mention rock-solid #SleepAtNightability of solutions.


How to Deliver on Customer Experience in a Digital Payments Era

Don’t Break the Bank – Building for the New Payments Ecosystem.


SleepAtNightability – Why We Must Not Forget The Fundamentals of Payments

“Boring in payments isn’t a bug; it’s a feature.” When I saw this quote on Twitter, I literally LOL-ed, mainly because it’s so true (thanks to James Wester & Sam Maule).


Authorization Management is the Key to Smooth But Secure Payments

If you happen to be a fraudster, it’s likely that you are loving all the ways the industry is making it easier for people to pay. The less friction in a payment, the quicker the money moves, and the more opportunity you have to intersect with fraud and move the money away before anyone notices.

Prime Time for Real-Time

Global Payment Trends
As the world adopts real-time payments, how does your market stand to benefit?


“Roads? Where we’re going we won’t need Roads” – Open APIs and Financial Services

The word ecosystem is often used when discussing payments. Whether it’s to describe how a payment is made or to discuss a partnership or even understanding your place in the value chain. Though part of the issue with how we present the ecosystem is that we tend to emphasize only small portions of the overall picture, that is to say if we are discussing payments to a merchant or retailer, the picture shifts to just show eComm, mComm and POS while partially ignoring the Financial Institution, and to a lesser extent the FinTech’s domains. But those days may be coming to an end as we have begun the transition to a new payments ecosystem.