Paul McMeekin

Director Marketing, Growth Markets at ACI Worldwide

Paul McMeekin is a big believer in the power of payments and how they can change the world. He leads demand generation and customer acquisition efforts for the global bank segment. Previous roles at ACI include product marketing, analyst relations, and product operations. Outside of payments, Paul is an adjunct professor at the University of Nebraska at Omaha, where he graduated with an MBA. He currently lives in the Silicon Prairie. Paul is passionate about payments with a strong interest in the human aspect of payments, blockchain technologies, consumer experience and B2B marketing., He has been quoted in numerous publications including the Omaha World Herald, American Banker and Bank Systems & Technology. Paul has spoken across the world at numerous events including Payments, PayThink, Seamless Payments in South Africa and Dubai. For somebody lacking in the key skills of photography, his work has been published!

Articles by Paul McMeekin


What We Talk About When We Talk About Digital Transformation

The recent headline grabbing announcement that Banco Santander has signed a USD $700M contract with IBM got me thinking… what’s up with ‘Digital Transformation’ these days? Santander’s announcement was all about digital transformation… and they are a forward-thinking bank. The new global technology agreement is designed to increase efficiencies in the bank’s operations, enable it to be more innovative and deliver new products, faster. But not every bank can pony up $700M and not every bank has suitable technology in place.


Request for Pay – What Does It Mean For Financial Institutions?

What do banks – one with $60B+ in assets, one a mid-size regional bank, and one, a small innovative credit union – have in common with payment networks and the ‘Big 4’ consulting firms? They were all part of the first ACI #PaymentsForBreakfast event in North America! The theme was real-time payments, but the focus was more specifically on Request for Pay.


Four Reasons Why You Must Future Proof Your Technology

What does future proofing your technology mean? In my view, it means preparing your bank to deliver the best customer experience possible - today and tomorrow. Research from Greenwich Associates indicates that the customer experience and ease of doing business are key drivers of loyalty. Extracting value from your technology investments so you can provide a superior customer experience is not only important because of the impact on service, but also on loyalty. I want to focus on four reasons why future proofing your technology is important. These insights are a sneak preview into some of the findings from our upcoming whitepaper produced with Ovum, the annual Global Payment Insight Series.


Alternative Payments, Immediate Payments and Collaboration—Big Initiatives That Will Bring Big Value in the Middle East

We recently wrapped up an exciting Seamless Payments, Middle East conference. Attendees debated about numerous industry topics, with considerable buzz around alternative payments and immediate payments.


The Middle East Presents Retailers A Growing Opportunity But Faces Two Challenges

36% of Middle East residents are digital shoppers1  and are expected to spend $19B2 online in 2017; with this spend figure rapidly growing to $34B in 2021. Although cash is the preferred method of transacting, the region is edging toward a digital society. In the UAE and Saudi Arabia, nearly two thirds of the population has smartphones—fueling shopping online growth.3  This prevents retailers new growth opportunities.


Seamless Payments Africa and the Region’s Evolving Payments Landscape

Blockchain is overhyped and misunderstood; consumers want consistency; and customer centricity and collaboration are not a project. Although they’re not necessarily my own sentiment, these are my three key takeaways from the Seamless Payments – Africa conference, which wrapped up recently in Cape Town.

Prime Time for Real-Time

Global Payment Trends
As the world adopts real-time payments, how does your market stand to benefit?


Blockchain for Retailers: Producing Real Business Benefits

When I read about blockchain, I typically come across three use cases: cross-border payments, security issuance and digital currency. These have all been proven to work—and they are also finance-related. But the payments ecosystem includes a lot more than just financial institutions. This post explores the potential impact that blockchain will have on retailers and their value chain.


South African card fraud trends & risky consumer behavior

In conjunction with the PASA International Payments Conference this week, we decided to take a look at some recent consumer fraud data from the host nation, South Africa. The market is very similar to the global averages, in that a shockingly high number of consumers continue to experience card fraud. Despite the number of fraud attacks and breaches, consumers in South Africa continue to engage in risky behavior such as providing information in phishing attempts and writing down their PIN numbers.

A working woman stands at a standing desk in front of a wall made of windows


Over 2/3 of Asian payment players see their business being disrupted by new technologies and entrants

One of the benefits of working for a global company is the ability to speak to clients and colleagues from all over the world. During one of our lively discussions we talked about the commonalities across the globe and the differences. We decided to start testing our hypothesis – that banks, merchants and financial intermediaries have more in common in different locations than they tend to think. Of course, local culture, practices and languages are different but the big strategic forces they are facing are the same.


Millennials – A great banking opportunity or risk?

Are you providing love and belonging to Millennials? 


Survey says…90% of banks want to work with Retailers, 44% claim the feeling is mutual

Ovum have released some compelling payment insights in the inaugural Global Payments Insight study. The big one that stood out for me was that the payment processing behemoths of the card networks are at risk.

A person uses their credit card to finish up payment at a point of sale system being held by the cashier.


How to Increase Customer Satisfaction ….Through Frictionless Payments

Customer happiness and engagement have long been the holy grail of banks and retailers. On a recent business trip, I came to the conclusion that frictionless payments is one way of achieving this.  I’ll explain with the help of some virtual props--EMV, contactless cards, and mobile purchases.