Vice President, Segment and Solution Marketing at ACI Worldwide
As Vice President, Merchant Segment & Solution Marketing, Michael has responsibility for developing and executing strategic product launch activities for the Merchant Payments solutions which include omni-channel, eCommerce and fraud prevention capabilities for retailers, telcos, hospitality, gaming, travel and other merchant verticals. In this role, he drives thought leadership content, develops solution messaging, supports ACI sales and solution consulting teams and facilitates market awareness of ACI’s products and strategies. Michael covers topics ranging from retailer payments, omni-payment and omni-channel strategies for retailers, as well as point-of-sale, mobile, online/eCommerce and emerging payments types. His coverage of payments risk management topics including enterprise fraud prevention and fraud detection including card, card-not-present fraud, merchant, online banking, mobile and merchant fraud as well as AML and various. Additional he covers mobile topics like mobile banking, mobile payments, mobile wallets, and mCommerce.
Articles by Michael Grillo
Billing Experts Predict Consumers Will Be Driving Force Behind Payments Industry Changes in 2021
Higher Education Payments: Creating a Better Billing Experience for Students, Families and the Institution
How to Be a Payments Trailblazer – The Seven Habits of Highly Innovative Organizations
Helping Merchants Protect Themselves: Cybersecurity Tips from a Former White House CIO
Around The World: Taking Stock of Global eCommerce in 2019
The Power of Positive Consumer Profiling in Preparing for Peak Shopping Season
What Do Consumers Want and How Are Retailers Meeting Their Payments Demands in 2018?
Ripe For Change? New Frontiers in Merchant Payments [Klarna Q&A]
Amazon & Whole Foods: A Game-Changer for Customer Experience
Reinventing retail – one size does not fit all
The economic impact of weather on commerce and banking