Senior Solution Consultant at ACI Worldwide
Kim Vann is a senior solution consultant who joined ACI in April 2021. Based in Oklahoma, Kim has close to 20 years of experience in the electronic payments industry, providing subject matter expertise on payment brand rules and compliance, customer experience and market trends to some of the nation’s largest billers in the Utility, Telco, Consumer Finance and Insurance industries. Outside of work, Kim enjoys spending family time outdoors and in the kitchen or cheering on her teenagers in sports and life.
Articles by Kim Vann
Speed Is Everything: Why Faster Payments Should Matter to Billers
Developing the best possible payments experience for customers should be top of mind for every biller, and yet, consumers’ expectations for a faster payments process have largely been unmet. A new ACI Speedpay Pulse study reveals that if consumers don’t get what they want, they are willing to go elsewhere in order to get it.
Prime Time for Real-Time
Global Payment Trends
As the world adopts real-time payments, how does your market stand to benefit?