Principal New Business Developer, Consumer Finance at ACI Worldwide
Darcy Locke is a Principal New Business Developer and a trusted advisor in electronic billing and payments with more than 16 years’ experience, specializing in the consumer lending markets. An AFSA member for more than a decade, Darcy is the chair-elect for the AFSA Business Partner Board. She is motivated to help lenders elevate the customer experience, remain compliant and reduce costs.
Articles by Darcy Locke
Borrowers Want To Self-Serve Their Auto Loan Payments
Our latest survey of consumers’ bill-paying habits show a big shift toward mobile-payments adoption and related self-serve experiences, presenting big opportunities for lenders to dramatically lower their costs.
New Survey Results: How Lenders Can Capture More of the Billion Dollar Pie
It should come as no surprise that the disruption found throughout the world of payments would impact the world of consumer finance. Fact is, the eCommerce experience enjoyed by shoppers has created an undeniable ripple effect for everyone from bankers to lenders. And with billions of dollars at stake, it’s important to understand the impact of this paradigm shift, especially as it applies to the growing demographic known as Gen Z.
Prime Time for Real-Time
Global Payment Trends
As the world adopts real-time payments, how does your market stand to benefit?