Senior Solution Consultant – Merchant Payments at ACI Worldwide
Dan Coates is a senior solution consultant focused on payment solutions for merchant retail in the card present, eCommerce and mCommerce space. Dan has over 15 years of experience in payments, including leading payments systems implementation for a major petroleum retailer, writing and developing payments software for ACI’s omni-commerce platform, implementing large scale projects for many top global brands, and presenting new and exciting solutions to ACI’s current customers and companies around the world.
Articles by Dan Coates
Are Alternative Payment Methods the Future of Fuel and C-Store Payments?
Card payments are still king in many sectors, including fuel and convenience, where according to Mercator Advisory Group, 57 percent of U.S. drivers currently use a credit or debit card to pay. However, the rising adoption and associated benefits of mobile and other alternative payment methods (APMs) in many other sectors have put the topic of APMs on the radars of fuel merchants.
Will COVID-19 Accelerate Friction-Free Payments in the Fuel Sector?
Today’s consumers expect easier and more frictionless ways to pay. The upshot for merchants is that consumers who do receive convenient, friction-free experiences tend to spend more and show greater loyalty.
The EMV Deadline Has Been Extended for U.S. Fuel Merchants – Now What?
U.S. fuel stations were originally supposed to be EMV-compliant by October 2017, but due to complications and costs at the time, the deadline for EMV at the pump was extended for three years – and it has now been pushed out further to April 2021 due to the COVID-19 pandemic.
Are Chargebacks Making a Comeback for U.S. Fuel Merchants?
With the planned EMV implementation date looming for U.S. fuel merchants, we’ll be spending some time ahead of the deadline looking at the fraud issues affecting fuel merchants and how these might change through the final quarter of this year.
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Global Payment Trends
As the world adopts real-time payments, how does your market stand to benefit?