Chris Taine

Public Relations Director at ACI Worldwide

Chris joined ACI Worldwide in 2015 by way of the acquisition of PAY.ON, bringing a specific eCommerce and mobile payments focus to ACI's PR activities.

Articles by Chris Taine

Hands in the middle


Embracing Diversity When Working Across Cultures

World Day for Cultural Diversity for Dialogue and Development, which takes place each year on May 21, aims to not only highlight the richness of the world’s cultures, but also the essential role of intercultural dialogue.


What Will the World of Post-Pandemic Payments Look Like? [Dave Birch Q&A]

Dave Birch is a leading global authority on payments and digital identity, who is no stranger to predicting what the future of financial services has in store. After delivering the keynote presentation at our recent ACI Edge Virtual: Banks & Intermediaries, we gathered some insights from Dave on what the world of payments could look like, post pandemic.


Digital Payments in India: Delving into Diwali Festive Season Spending [Q&A]

While many retailers around the world have just entered their busiest period of the year – kicking off in earnest with U.S. Thanksgiving and the increasingly global phenomena of Black Friday and Cyber Monday – there are some markets where these busiest of periods have already occurred. An extended China Singles Day raked in roughly $100 billion at the start of November, while India’s festive season, culminating with Diwali in mid-November, was widely expected to witness strong growth of online sales in particular.


Envisioning a Cross-Border, Real-Time Payments Ecosystem in Southeast Asia

Southeast Asia is emerging as the center of real-time, cross-border payments growth, with ISO 20022 and QR codes as critical components, according to new research published by ACI and Kapronasia, a leading financial technology market research and consulting firm. Envisioning a pan-regional, real-time payments ecosystem in Southeast Asia sees real-time payments as a key enabler for the Southeast Asian economy, especially as the region pursues economic recovery and further digital transformation on the back of COVID-19.


The Power Behind Payments – Is It Time for the ‘Slow Fintech’ Movement?

According to a freshly-minted piece of research from the Dutch central bank, choosing card payments over cash is not only convenient, it’s also good for the environment. The study considers everything from the origin of cotton that goes into the production of (Euro) banknotes and the environmental impact of armored vehicles to transport cash, through to the energy usage of POS card payment terminals in standby mode.


Beyond the Bargains: How China Singles Day Became Unstoppable

Another year, another China Singles Day. After the clock struck midnight and November 11th got underway, the records fell fast – and frequently – with sales eventually reaching USD $25.3 billion. This represents a 39% rise over 2016, which was in turn 24.4% higher than 2015. The growth trend is as predictable as it is impressive.

Prime Time for Real-Time

Global Payment Trends
As the world adopts real-time payments, how does your market stand to benefit?


Challenges Ahead for U.S. Financial Institutions When It Comes to Real-Time Payments

Pressure is mounting for banks in the U.S., as the move toward real-time represents a true paradigm shift. Customers are looking for the fastest and easiest ways to conduct transactions, and open APIs, RfPs (Requests for Payment) and proxies are presenting additional opportunities for providers to deliver on the promise of real-time. Across the U.S. the competitive bar is rising, largely due to fintechs, and the banking payments marketplace stands to see greater innovation and customer choice.


The Growing Strategic Importance of Instant Payments [Webinar]

Financial institutions already recognize the potential of instant (or immediate) payments in the real-time, open banking landscape, however many are still determining the best path forward as they juggle new regulatory requirements and the evolving demands of customers.


The ATM Turns 50: Does Retirement Beckon? Or Does A New Role in the Payments Ecosystem Await?

This year marks the 50th birthday of the Automated Teller Machine (ATM), with the first one installed in London on June 27, 1967. Five decades on, and there are more than 3 million ATMs deployed worldwide, with the ATM Industry Association (ATMIA) citing research that calculated that a new ATM is added to the global installed base every three minutes. I spoke with Andy McDonald, vice president of Merchant Payments at ACI Worldwide, who has more than 20 years’ experience in the payments industry, much of it focused on ATMs.


Are Millennials’ Shopping Behaviors Today, Everyone’s Shopping Behaviors Tomorrow?

Much has been made of the impact that the so-called ‘Millennial generation’ (aka Generation Y) will have – or is already having – on the way financial services are developed and delivered. And plenty of (digital) column space has been dedicated to discussing how the first digital native generation is transforming commerce – and payments – with different expectations, preferences, and shopping behaviors than their older cohorts.


Key Cross-Border Considerations for Payment Providers

Pursuing a cross-border strategy is increasingly popular, especially among those U.S. payments companies – and merchants – competing in an increasingly commoditized domestic market. While there’s no template that works for all businesses, there are certain key themes that seem to crop up again and again when discussing with colleagues, partners and clients.


Cryptocurrency and the Cross-border Opportunity

Payment21 provides AML-Compliant bitcoin processing and exchange services to eCommerce merchants and online payment aggregators around the globe. The service offerings focus on regulated businesses that have a need for effective compliance procedures. The target group includes publicly-listed eCommerce merchants, licensed gaming enterprises, concessionary wireless network providers, and their banking partners. We spoke to Bernhard Kaufmann, General Manager, Payment21, to find out how their solution for cryptocurrency processing can drive cross-border growth.