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The Power Behind Payments – Is It Time for the ‘Slow Fintech’ Movement?
Tuesday, December 11, 2018 Christopher Taine to eCommerceAccording to a freshly-minted piece of research from the Dutch central bank, choosing card payments over cash is not only convenient, it’s also good for the environment. The study considers everything from the origin of cotton that goes into the production of (Euro) banknotes and the environmental impact of armored vehicles to transport cash, through to the energy usage of POS card payment terminals in standby mode.
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Women in Payments Australia: 8 Insights for Success
Wednesday, December 05, 2018 Felicity Blake to Payments and Industry TrendsWomen in Payments continues to go from strength to strength, expanding its footprint globally and running events from Canada (where it was born) and the U.S., to Australia and now the UK. ACI has been a proud global sponsor of Women in Payments since 2014, which has allowed me personally – along with a number of colleagues around the world – to be a part of the growing calendar of Women in Payments events that take place around the globe.
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Cybersecurity: Risks, Controls and What to Expect in 2019
Thursday, November 29, 2018 Gene Scriven to Payments Risk ManagementThe world of Cybersecurity has brought about several subtle changes in 2018. For example, malware and targeted 'Spear Phishing' were on the rise, while the focus on protecting the perimeter has begun to take a back seat to hardening internal controls. As we enter 2019, the changing threat landscape is certain to result in a barrage of additional considerations in how we protect data and systems.
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‘Soup To Nuts’ – A Multi-Layered Fraud Menu for the Holiday Season
Monday, November 26, 2018 Jackie Barwell to Payments Risk Management, eCommerceThe holiday shopping season is well underway, with Black Friday now behind us and many retailers around the world braced for higher levels of eCommerce fraud, from Cyber Monday all the way though until Christmas.
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Success Speaks: Exploring the Future of Payments Collections in Auto-Finance with SAFCO
Monday, November 19, 2018 Mahala Johnson to Bill PayWhen it comes to improving collections, there’s one simple question your organization should ask before embarking on any type of payments project: what does “customer service” mean to our customers?
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How Merchants and Consumers Can Fight Fraud This 2018 Holiday Shopping Season
Thursday, November 15, 2018 Erika Dietrich to Payments Risk ManagementFor International Fraud Awareness Week, I want to bring special focus to the upcoming holiday season around the world. Here in the U.S., the holiday season kicks off with Thanksgiving, which is now only a week away. But as consumers and merchants around the world gear up for peak holiday shopping season, fraudsters are also preparing to triumph.
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The ‘Internet of Things’ is the Game-Changing Next Step for Telcos… But What Are They Missing?
Wednesday, November 14, 2018 Chris Curd to eCommerceAs I travel to meet new telcos and attend an array of trade shows around the globe, one discussion that comes up again and again is how the telco industry can gear up for the world of IoT. And it’s not just a topic that telcos are “a bit” interested in – the sector believes that IoT will drive the fourth industrial revolution, likening it in importance to the discovery of steam power.
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The Challenge of Catering to the Anything, Anywhere, Anytime Retail Shopper
Tuesday, October 30, 2018 Chris Andrews to eCommerce, Merchant RetailTen years ago, retail eCommerce was a fairly simple provision; most retailers’ websites offered a small range of products with long lead times, local delivery and postal returns. Payments were mostly completed by card in the local currency, and the online customer experience was less than slick.
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A Postcard from Money20/20
Monday, October 29, 2018 Mark A. Ranta to Payments and Industry TrendsGreetings from Las Vegas. By the time this note finds you, I will be back at my desk pouring over my follow-up notes from another crazy, wonderful, insightful and totally exhausting Money20/20. The event itself has grown to become the annual ‘must-attend’ on the financial technology schedule, and this year’s event didn’t disappoint with new attendees, old friends and an agenda that kept you on your feet for 4 days (and nights).
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Preparing for Peak: Tactical Recommendations for Stopping Holiday Season Fraud
Wednesday, October 24, 2018 Christopher Taine to Payments Risk ManagementBusiness might be booming for eCommerce merchants, who see increases in holiday spending climbing steadily upwards each year, but with fraud growing nearly twice as fast as sales, merchants need to have their fraud strategy fine-tuned to ensure that peak retail season is a success. I spoke to Erika Dietrich, ACI’s Leader of Risk Services, to find out how merchants can best prepare their fraud management strategies for the holiday season, ensuring risk strategies are effective – with low friction for genuine customers and high accuracy in detecting fraud.
