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Touchless Payments: A Major Opportunity for Grocers
Thursday, March 11, 2021 Mike Yakel to Secure eCommerce, Omni CommerceThe grocery shopping experience has changed significantly in recent years. What was once a simple, traditional trip to the store has now evolved into a variety of consumer journeys spanning multiple delivery channels. Online shopping for home delivery or in-store pickup has gained significant consumer adoption, along with in-store innovations such as self-checkouts and ‘scan and pay’.
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Fintech’s March Madness: The Top Seeds “Jonesing” for Glory in Indiana
Wednesday, March 10, 2021 Dan Ring to Payments and Industry TrendsAhh March Madness… my favorite time of year for sports (and gambling) and also the one tournament where I’m typically out of the running in my myriad betting pools after day one. While I’ve paid only marginal attention to actual college basketball this year, I’ve been keeping much closer tabs on the madness that has enveloped fintech. And while 68 teams comprise the real March Madness tournament, I’m really only focused on the top four fintech seeds… and that’s primarily due to length of this post (as well as my waning attention span).
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Assessing the Acronyms: Without PSD2, Is 3DS for SCA Relevant for U.S. Merchants?
Tuesday, March 02, 2021 Amanda Mickleburgh to Fraud Management, Secure eCommercePSD2 has been the “talk of the town” in European payments for the last few years—and the final piece of the puzzle, strong customer authentication (SCA), has certainly been a source of spirited conversation across the payments ecosystem.
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Data Security Is Table Stakes for Bill Payment – Communication Can Be the Competitive Differentiator
Friday, February 26, 2021 Raj Vaidyanathan to Bill PayMore than 80 percent of consumers are at least somewhat concerned about online identity theft, and nearly half are concerned about the safety of their personal information when paying online, according to the latest ACI Speedpay Pulse. But, despite these concerns, consumers have embraced the convenience that digital technology brings to their daily lives. Fortunately, these new digital experiences have been positive and are driving consumer confidence in data security: nearly half of those surveyed believe their data is safer than it was five years ago.
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The European Commission’s Retail Payments Strategy: What’s in There and Why Is It Important?
Tuesday, February 23, 2021 Monica Monaco to Consumer PaymentsIn September 2020, the European Commission (EC) published the European Retail Payments Strategy (RPS), which is now being reviewed by the Council of the European Union in view of adopting its draft conclusions on the RPS.
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Merchants and PSPs See Multiple Benefits to Multi-Acquiring
Tuesday, February 16, 2021 Benny Tadele to Secure eCommerceThe old saying “less is more” is certainly true of many things in merchant payments. Less complexity, lower costs, less admin and infrastructure to manage—these all deliver tangible benefits to merchants and payment service providers (PSPs).
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Grocery Shoppers Show Omnivorous Appetite for Omni-Channel
Thursday, February 04, 2021 Mike Yakel to Fraud Management, Omni CommerceDigital acceleration and the massive growth in eCommerce sales in 2020 have not gone unnoticed by those in the connected world. Largely driven by the COVID-19 pandemic, ACI Worldwide data analysis showed that global online sales in the general retail sector were up 209 percent in April and 81 percent in May (compared to the previous year), and overall eCommerce sales continued to show an uplift of more than 20 percent compared to a year earlier in November.
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Cloud Trends That Will Shape India’s Banking Sector in 2021
Wednesday, January 27, 2021 Ciaran Chu to Payments and Industry TrendsIndia’s banks and financial institutions (FIs) continue to adapt and innovate as the pandemic drives mass adoption of digital payments. Long term success will depend on successfully ramping up services and ensuring profitability while reshaping customer experiences. This is where the power of the cloud will come into play: In 2021, cloud will increasingly power vital infrastructure for India’s banking and payments sector, improving remote collaboration as well as enabling faster and more agile application development and deployment.
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Three Critical Factors for Successful Central Infrastructures in a Real-Time World
Tuesday, January 19, 2021 Federico Vilanova to Low Value Real Time Payments, High Value Real Time PaymentsFinancial institutions are now working harder than ever to modernize their payment systems and infrastructures to meet new market demands—and consumers who want immediate experiences.
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An Executive’s Guide to the Top Five Fraud KPIs
Wednesday, January 13, 2021 Terry Rourke to Fraud ManagementKey performance indicators (KPIs) are a commonly used term across many industries. For KPIs to be a valuable way to measure success, they need to be properly defined, capable of being adjusted and connected to one another. When it comes to use of KPIs in fraud management, this is particularly important. With this in mind, let’s take a closer look at the different fraud KPIs, along with how they should ideally interact.