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Request for Pay – What Does It Mean For Financial Institutions?
Wednesday, October 17, 2018 Paul McMeekin to Immediate Payments, Retail PaymentsWhat do banks – one with $60B+ in assets, one a mid-size regional bank, and one, a small innovative credit union – have in common with payment networks and the ‘Big 4’ consulting firms? They were all part of the first ACI #PaymentsForBreakfast event in North America! The theme was real-time payments, but the focus was more specifically on Request for Pay.
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Why Open Banking Might Need to Rely on a Magic Illusion of 24x7 Availability
Tuesday, October 16, 2018 Lu Zurawski to Immediate Payments, Retail PaymentsThe adage “the more things change, the more they stay the same” appears to ring true when applied to the early phases of the evolution of open banking (or open payments). Especially when you contrast it with the early days of ATM withdrawals; particularly those made in the dead of night so you could pay cash for your after-party greasy feast.
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Sibos Preview: The Five Trends Transforming Real-Time Payments
Monday, October 15, 2018 Craig Ramsey to Transaction Banking, Payments and Industry Trends, Retail PaymentsReal-time is now a reality, with more than 30 schemes live around the world. And real-time is in the spotlight as banks and financial service providers make their way to Sydney for Sibos 2018. What better time to look ahead at the key trends that are going to shape the ongoing development of real-time payments.
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US States' Rights and Fintech?
Friday, October 12, 2018 Paul McMeekin to Payments and Industry TrendsI moved to the United States (from England) well over a decade ago now, but one thing that I’ve always found interesting, puzzling and at times downright dumbfounding is the various levels of government. City, county, state and federal government bodies – all with a role to play. However, as I studied the history of my new home, I’ve became increasingly fascinated with how the Constitution and Bill of Rights were written.
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Combating Fraud in the World of Open Banking and Immediate Payments: Lessons From Australia
Tuesday, October 09, 2018 Giselle Lindley to Payments Risk ManagementAustralia has a problem with online card fraud and scams, not unlike any other advanced economy around the world. In 2017, card-not-present fraud made up 85% of all fraud on Australian cards. What is different now though is the early procurement of risk mitigation advice, industry body engagement and public education campaigns in preparation for the launch of the New Payments Platform (NPP).
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Winners and Losers in the Regulation Vs Competition Debate? How About New Business Models?
Friday, October 05, 2018 Mark A. Ranta to Retail PaymentsAs Summer has abruptly turned to Fall, I have found myself daydreaming of a European vacation (and yes, I realize it’s Fall there too… or rather, Autumn). Maybe it’s the Instagram feed full of friends on a summer sojourn to Italy, France, or Germany, or the constant barrage of Premier League kickoff commercials on the NBC Networks (Let’s Go Gunners!), but yesterday it was something else entirely that had me drifting off into a memory-induced Nutella-crepe state of euphoria.
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A Tale of Two Retailers... And the Gap in the Customer Experience
Thursday, October 04, 2018 Michael Grillo to Merchant RetailI recently had an interesting shopping trip, which highlighted some of the big differences in payments experience that consumers have between different retailers – and how that can affect customer satisfaction and loyalty.
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API Management: The Reason Digital Open Banking Can Fly
Monday, October 01, 2018 Geoff Tunbridge to Retail Payments, Transaction BankingWhen it comes to thinking about the different roles that an API Manager can play for an organization, I personally think that an airport provides the perfect analogy. The customer is the passenger, the third-party organizations using a bank’s APIs are the airlines and the airport itself is the bank. I also think this analogy helps to visualize the variety of API management capabilities – including the role of an API gateway.
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Success Speaks: UC San Diego Health Transforms Bill Payments to Improve Patient Satisfaction
Wednesday, September 26, 2018 Mahala Johnson to Bill PayPrimum non nocere, “first, do no harm,” is a Latin maxim that serves as a fundamental principle of the medical community. Essentially, the phrase states that in some cases, it may be better to do nothing than to intervene. For UC San Diego Health, however, intervention was necessary to transform their billing and deliver an improved payments experience for their patients.
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Can Corporate Banking be as Easy as Ordering Pizza?
Monday, September 24, 2018 Paul McMeekin to Transaction BankingACI recently hosted Greenwich Associates on a webinar to discuss corporate banking. While not a topic that would usually make attendees salivate, the discussion turned toward ordering pizza (maybe, because it was close to lunchtime) and Greenwich highlighted how corporate banking should be as easy as ordering pizza.
