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  • Card Fraud: Consumer Fears Cut into Sales

    Thursday, March 17, 2011

    Understanding consumers' fears about credit card fraud can help incite confidence in your brand, minimize loss, and maximize sales.

  • Loyalty Is Marketing's Red-Headed Stepchild

    Wednesday, March 16, 2011

    While loyalty is a strategic imperative for many companies, others still view it as a one-time approach rather than a journey that spans customers' lifecycles and takes into account their preferences and purchasing histories.

  • Skimming at Gas Pumps Is a Global Problem

    Tuesday, March 15, 2011

    Pay-at-the-pump skimming is on the rise, and not just in the U.S. We can expect these skimming incidents to grow because gas pumps are easy targets.

  • The SEPA Challenge

    Tuesday, March 15, 2011

    Progress towards the single euro payments area (SEPA) has been painfully slow. It had originally been hoped that market forces and the perceived benefits of SEPA would be enough to move the end-user to adopt the new SEPA payment instruments.

  • "Phishing" Grief: Credit Score Key to Monitoring Id Theft?

    Friday, March 11, 2011

    In the past two weeks, I have received 11 email requests from various banks, asking me to either help them with their security or confirm no one has hacked into my online banking accounts. And these are just the ones that snuck through the spam filter.

  • Better Customer Education by Banks Could Help Combat Fraud

    Friday, March 11, 2011

    Nearly half of consumers around the world are concerned about card fraud, yet many fail to take precautions to prevent it, suggesting banks should do more to educate consumers to reduce their susceptibility to fraud, recently released survey data show.

  • Half of Britons Fear Card Fraud

    Friday, March 11, 2011

    Half of Britons are worried about becoming victims of card fraud but many are failing to take simple precautions to protect themselves, a survey has shown.

  • Cu Uses Enterprise System

    Wednesday, March 09, 2011

    Canada’s second-largest credit union is now using a sophisticated enterprise management system as a high-tech tool in its fight against an old-school problem–theft.

  • Card Fraud More a Norm, Less an Exception

    Tuesday, March 08, 2011

    Imagine a group of 10 people. Say, your husband or wife, mother, father, boss, a work colleague, a neighbor, your mail carrier, a longtime friend, your barista and your doctor.

  • Identity Theft: Check Credit Card Fraud and Misuse

    Saturday, February 26, 2011

    Incidence of identity theft is still rising due to the increased sophistication of criminal networks.