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ACI FinTech Disruptors Report 2017: Majority of European Banks Say Partnering with Fintechs Is Essential to Future of Financial Services Delivery

Wednesday, November 16, 2016

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London, November 16, 2016– A survey of financial institutions, fintech start-ups and ecosystem participants across Europe, Africa and the Middle East has revealed that the convergence between the strategies of fintechs and traditional financial institutions is rapidly gathering pace.

Transition from analogue to digital banking model and from complete to shared ownership is gathering pace

Payments, eCommerce, Consumer Banking, Security and Fraud Management are top areas of fintech investment for European banks in 2017

According to the survey, conducted by MagnaCarta on behalf of ACI Worldwide, more than three quarters (78%) of traditional FIs are now actively seeking partnerships with fintechs in order to create digitally-based services and applications for customers, and believe that collaborating with fintechs will help them to achieve their goals faster and more cost effectively.

The ACI 2017 Fintech Disruptors Report finds that such partnerships are taking a wide range of forms, from selective collaborations and in-house acceleration programmes to acquisitions, joint ventures and, for a growing number of banks, a blended approach that includes a combination of some or all of the elements above. Collaborating comes with a range of benefits for all of these organizations, the research shows: fintechs look to banks for help with financing or to get access to a broad customer base, whereas traditional FIs are increasingly looking to work with fintechs in order to develop new applications and generate new revenue streams.

Key Findings of the report:

  • Top areas of fintech investment in 2017: Over half of respondents (56%) said payments was the biggest area of investment for next year with the global push for real-time payments quoted as a major theme, followed by eCommerce (36%) , consumer banking (35%) and security and fraud management (28%).
  • Biggest opportunities: Banks feel the biggest opportunities for collaboration with fintechs are in the areas of developing APIs (46%), mobile applications (43%) and Data Analytics (38%).
  • Global fintech hubs: 79 percent of all respondents believe North America will remain the global centre of fintech innovation over the next five years, followed by the UK (67%), Europe (43%) and China (43%).
  • Brexit Impact:  More than 50 percent of respondents believe the UK’s vote for Brexit will have little or no impact on European fintech development and financing.
  • Africa - biggest opportunity for growth: The continent, with a large unbanked population, estimated to be as high as 90 percent in some countries such as Nigeria, is widely viewed as the region with the greatest potential for fintech applications.

Paul Thomalla, SVP for Global Business Development at ACI, comments:
“Our research shows that the transition from an analogue to a digital banking model and from complete to shared ownership is well underway. Traditional players and fintechs have realised that neither can win in isolation and that collaboration is the way forward for those that want to succeed.

“Businesses on both sides of the bridge that are ready to adapt to the new terms of the alliance will share the rich rewards to be won from combining institutional scale with entrepreneurial agility.”

Simon Hardie, Partner at MagnaCarta Communications, who conducted the research, added:
“Our survey demonstrates that fintechs and traditional financial institutions are now closely aligned in both their aims and approaches. The fact that both industry groups are now keen to forge partnerships suggests that, if anything, we are likely to see acceleration of the current rapid pace of development of new financial technologies in 2017 and beyond. Challenges remain, notably in aligning the cultures of large organizations and start-ups; however, we believe an increase in the current phase of mass development will lead to the adoption of a revolutionary digital delivery platform for financial services within the next ten years.”


Note to editors:

Using a combination of quantitative and qualitative methodologies, including 21 in-depth interviews, MagnaCarta polled more than 100 senior executives (VP and above) from leading banks, financial institutions and fintech firms in September 2016. Full results are found in the study released today.

To download a copy of the Fintech Disruptors 2017 Report, go to:

Download report

About ACI Worldwide

ACI Worldwide powers digital payments for more than 6,000 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, myriad organizations utilize our bill presentment and payment services. Through our comprehensive suite of software solutions delivered on customers’ premises, through the public cloud or through ACI’s private cloud, we provide real-time payment capabilities and enable the industry’s most complete omni-channel payments experience. To learn more about ACI, please visit You can also find us on Twitter @ACI_Worldwide.

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