Auto Finance Payment Trends
Tackle friction in payments to minimize delinquencies and maximize collections
Our latest auto financing payments trend report reveals today’s consumer preferences and clear opportunities for lenders to capitalize on the shifting landscape
Customers who fall behind on payments prefer to self-serve
Tough economic conditions have auto finance companies feeling the squeeze as high interest rates suppress new originations while inflation sees more and more consumers fall behind on their payments.
As customers fall behind on their payments, auto finance lenders need to think differently when handling delinquent payers. Understanding consumer preferences such as mobile wallet options are highlighted in our new report where surveyed customers are sharing their bill paying preferences.
Download this industry report to learn consumers’ preferred ways to pay and what you must consider when updating your payment offerings.
