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Interactive Voice Response (IVR) payment systems automates payments by phone, satisfying the needs of customers who prefer to pay by phone while reducing customer support expenses.

With IVR Payment systems, billers can easily inform customers of the payment amount due and the due date, as well as enable them to make payments via ACI’s state-of-the-art IVR system.

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VR Payments is part of the broadest set of integrated payment capabilities and one of the many different payment channels driven by ACI’s UP Bill Payment solution, a comprehensive integrated platform proven to raise consumer satisfaction 25%. 

ACI offers the most comprehensive EBPP services to handle multiple payment types and methods on a 24x7 basis via the biller’s channel of choice.