ACI Service Fee Payments empowers your customers with the ability to easily pay bills at the last minute for a small fee.
With service fee payments, service fees are charged directly to the consumer, enabling you to deliver the ease of electronic bill payment at no additional cost to you and with minimal in-house IT support. Service fee payments satisfies your consumer demand for credit and debit card payments without paying interchange fees and while maintaining compliance.
ACI Service Fee Payments are part of the broadest set of integrated payment capabilities and one of the many different payment services driven by ACI’s UP Bill Payment solution, a comprehensive integrated platform proven to raise consumer satisfaction 25%.
ACI offers the most comprehensive EBPP services to handle multiple payment types and methods on a 24x7 basis via your channel of choice.
Eliminates transaction and processing costs while reducing errors and returns, significantly lowering customer care and payment costs
Minimize risk with fee-based bill payments
Complies with payment industry rules and regulations for fee-based bill payments
Provide peace of mind
Enables you to leverage co-branding of the user interface to provide consumers with familiarity and peace of mind
Increase customer satisfaction
Gives consumers the ultimate in choice and convenience with the ability to make single payments via the Web, IVR, live agent or mobile device, in virtually any funding source (ACH, credit card, debit card and prepaid card)
Provides access to real-time, on-demand reporting, tracking and management via ACI’s web-based client console, essential for expedited payment posting
Enables you to offer different fees to different business units within a single organization