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ACI Worldwide and Westpac New Zealand Deliver Real Time Payments through Devops Transformation

Westpac NZ turns to ACI’s UP Immediate Payments to transform IT culture and shift to DevOps model, processing payments from all channels to any clearing stream in real-time

Tuesday, October 24, 2017

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Naples, FLA – October 24, 2017 – ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that Westpac New Zealand has transformed its retail banking technology and operations to deliver real-time payments via ACI’s UP Immediate Payments solution, driven by Agile methodology and DevOps practices.

UP Immediate Payments, leveraging ACI’s Universal Payments (UP) Framework, is Westpac NZ’s financial transaction hub, orchestrating payments across channels, networks and payment types. The solution supports any-to-any real-time payments and calls upon myriad services; from simple account balance inquiries, to fraud checks, payment authorization, and settlement – in real-time. ACI worked alongside Westpac NZ to facilitate the transformation from waterfall to responsive Agile and DevOps practices, enabling the bank to fully capitalize on these flexible and open payments services.

Westpac NZ, a long-time ACI customer, chose to work with the company to address the national, regional and global move toward faster payments schemes, moving payments from end-of-day batch settlement to real-time, instant clearing. ACI offered the bank not only a technical solution to meet impending regulatory changes, but also a supportive partnership to work through the implementation process. Adopting an Agile and DevOps approach enabled Westpac NZ to meet both the critical regulatory deadline set by the Reserve Bank of New Zealand, and transform the bank’s culture and operations to make changes at speed—delivering new products in days, rather than months.

“We chose ACI’s UP Immediate Payments and its any-to-any real-time capabilities to provide our orchestration layer, complementing our existing ACI payment engine and fraud prevention solutions,” said Dawie Olivier, CIO, Westpac NZ. “Building on our close collaborative relationship with ACI, we partnered with them as we piloted our new Agile/DevOps methodology. While this is not totally new in the banking world, it is perhaps the first time that a bank has replaced a core banking system in this fashion. We saw the payoff of our investment in the technology almost immediately, as we redeployed twice on our go-live day without any impact on performance, while at the same time processing more than $1 billion in transactions.”

“Westpac NZ is a shining example of how a long-established bank can transform its IT culture and operations to become nimbler, and supply customers with innovative solutions,” said Phillip Finnegan, General Manager, Pacific, ACI Worldwide. “In addition to a tight deadline, devastating earthquakes and related aftershocks further challenged the team during the go-live, but the new agile implementation approach – along with the team’s tenacity – helped them pull it off.”


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About Westpac New Zealand

Westpac has been serving New Zealanders since 1861 and is today one of the New Zealand’s largest full service banks with more than 1.3 million customers. Westpac NZ provides a full range of retail and commercial financial services including home and business lending, funds management and treasury services. Westpac NZ employs more than 4,000 staff, and is committed to improving the social, environmental and economic wellbeing of all New Zealanders.

About ACI Worldwide

ACI Worldwide, the Universal Payments (UP) company, powers electronic payments for more than 5,100 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, myriad organizations utilize our electronic bill presentment and payment services. Through our comprehensive suite of software solutions delivered on customers’ premises or through ACI’s private cloud, we provide real-time, immediate payments capabilities and enable the industry’s most complete omni-channel payments experience. To learn more about ACI, please visit You can also find us on Twitter @ACI_Worldwide.

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