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ACI Worldwide Wins Frost & Sullivan 2017 Digital Payments Customer Value Leadership Award

ACI lauded for customer focus and Universal Payments solutions that successfully address digital payments complexities

Wednesday, July 26, 2017

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NAPLES, FLA—July 26, 2017—ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced it has received the 2017 Digital Payments Customer Value Leadership Award from global consultancy Frost & Sullivan. 

Frost & Sullivan's Best Practices Awards recognize companies across regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Its industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices.

“By being extremely customer-focused and by providing customers with what they want in a timely and efficient manner, ACI emerged as the preferred provider for digital payment solutions in the United States,” said Vikrant Gandhi, Industry Director, Frost & Sullivan. “The company has successfully addressed the complexity in digital payments by offering a suite of highly proven solutions that span the entire payments value chain.”

Frost & Sullivan analysts recognized ACI for offering the broadest suite of digital payments enablement software as well as cloud-based platform and SaaS solutions in the United States. Analysts went on to note that by working with ACI, “customers across the payments ecosystem can address the full spectrum of their payment requirements and benefit from the efficiencies that come from using integrated solutions.”

They also remarked that “by delivering tangible benefits of cost improvements and fast execution times, ACI has clearly raised the bar in the digital payments industry. The company continues to add evolving features in its product line to support emerging use cases, which allows its customers to participate in new opportunities that arise from technological advancements in digital payments. In a complex payments environment that often leads to inconsistent customer experience, ACI’s UP solutions help deliver a streamlined omni-channel payments experience.”

About ACI Worldwide

ACI Worldwide powers digital payments for more than 6,000 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, myriad organizations utilize our bill presentment and payment services. Through our comprehensive suite of software solutions delivered on customers’ premises, through the public cloud or through ACI’s private cloud, we provide real-time payment capabilities and enable the industry’s most complete omni-channel payments experience. To learn more about ACI, please visit You can also find us on Twitter @ACI_Worldwide.

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ACI, ACI Worldwide, ACI Payments, Inc., ACI Pay, Speedpay and all ACI product/solution names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties' trademarks referenced are the property of their respective owners.

Product roadmaps are for informational purposes only and may not be incorporated into a contract or agreement. The development release and timing of future product releases remains at ACI’s sole discretion. ACI is providing the following information in accordance with ACI's standard product communication policies. Any resulting features, functionality, and enhancements or timing of release of such features, functionality, and enhancements are at the sole discretion of ACI and may be modified without notice. All product roadmap or other similar information does not represent a commitment to deliver any material, code, or functionality, and should not be relied upon in making a purchasing decision.

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Nidhi Alberti (Americas)
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