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Paul Love

Paul Love

Solutions Consultant

Paul Love

More articles by Paul Love

  • Card Fraud Arrest "Too Expensive"?!

    Wednesday, December 14, 2011

    The concern with stories like the recent one in the Telegraph about it being too expensive for the police to arrest a fraudster - so there are no consequences for the card fraud criminal - is that they erode confidence in the entire payments system.

  • Innovation meets old fashioned banking at EFMA

    Thursday, September 29, 2011

    What better way to spend a glorious late summer's day in Paris, than to be locked in the basement of the Marriott hotel for EFMA Cards & Payments 2011.

  • Mobile NFC - The chicken and the egg arrive together!

    Thursday, January 27, 2011

    The full scale launch of a new mobile phone payment solution by Orange and Barclaycard, marks a sea change for electronic payments both in the UK, and a wider afield. We have seen many successful mobile NFC pilots with consumers loving the speed and convenience, but until now no commercial roll out of this technology.

  • A Cashless Society

    Monday, October 04, 2010

    Today we have seen two very interesting stories about the declining use of cash in the UK and the measures being taken by the Irish Government to reduce cash in its economy, which could save the country €1bn a year.

  • EFMA: Clarity, understanding, agreement and opportunities on Day Three

    Monday, September 20, 2010

    The presenters and panellists on day three of EFMA will surely have felt the pressure to deliver after the fantastic first two days of the conference, and I must say that the sessions I attended lived up to expectations.

  • EFMA: Innovation and Variety on Day Two

    Friday, September 17, 2010

    Well the confidence and optimism from Wednesday was still evident at the end of yesterday. Last year people had ideas, this year they are actually doing something about them and actively looking for opportunities, which is such a positive sign for the industry.

  • Is The UK Turning The Corner?

    Monday, September 13, 2010

    According to the Bank of England there is over £52 billion in cash circulating in the UK economy today. That’s enough to buy 232,000 homes all over the country or the Lloyds Banking Group, at today’s prices. Yet as many of us know, the use of paper cash and coinage is in decline. According to the payments council, the amount of cash withdrawn from ATMs between April and June 2010 was £1.6 billion – a decline of 3.2 per cent on the same period last year. In contrast, debit card usage rose £7.9 billion year over year, up 12.4 per cent.

  • EFMA: Looking Back at Day One

    Saturday, June 19, 2010

    The EFMA conference is a regular event in my calendar, and as I travelled there on Tuesday the omens were looking good. I bought my breakfast at the airport with contactless Visa Paywave and the sun was shining when I arrived in Paris. It promised to be a great week.

  • Merchant Fees Clear As Mud

    Friday, June 18, 2010

    The debate and controversy around interchange fees in light of the recent news that UK retailers have urged government to step in over card fees, seems to have existed almost as long as card payments themselves, and these latest concerns from the British Retail Consortium (BRC) reflect a global trend to reduce interchange fees which has already been implemented in the US and Australia.

  • Customer Centricity Comes of Age

    Friday, February 12, 2010

    Tesco is marking the occasion of the 15th anniversary of its loyalty Clubcard by offering £120million worth of money off vouchers and an iPhone application that turns the phone into an electronic Clubcard. The Tesco Clubcard has been widely accepted by customers, and Tesco is obviously keen to trumpet that success and reinforce its use among a new generation of tecno-savvy shoppers.