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Modernize Member Engagement

Healthcare payers looking to drive revenue and member satisfaction must take advantage of the entire payments lifecycle. Consolidated billing, text message plan payments and real-time claim payments keep members happy and loyal.

Proven Success

ACI’s UP Bill Payment solutions’ track record of success includes proven member engagement that raised enrollment, retention and ROI at payers that include Horizon Healthcare Services and Blue Cross Blue Shield of Michigan. ACI is also the billing and payments partner serving 20% of the U.S. health insurance industry.1

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Healthcare Solutions Simplify Billing, Payment and Communication

Raise member satisfaction by 25%, reduce staff time spent on payments by 19% and save 18% on security and compliance costs.2

  1. UP Bill Payment solutions – A suite of billing and payment solutions to drive member satisfaction for healthcare payers
  2. Electronic bill presentment and payment services – Delivers one solution for every billing and payments need across all payment channels
  3. Customer communication management – Business users can orchestrate, change, manage content and govern all communications, removing the costs and long timelines of technology projects 
  4. Real-time claim payments – Put money in your members’ bank accounts immediately

Horizon Healthcare Increases Members 400% with New Insurance Payments System

Horizon Healthcare Services View all case studies
digital payment

Enabling Digital Payments in the U.S. Healthcare Market

In this report, produced by Aite Group, discover new insights into the transformational possibilities digital payments offer, including how healthcare payers can create a “retail-like” omni-channel billing and payments experience.


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Of Us Health Insurance Market Powered by UP Bill Payment Solution

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Horizon Healthcare Grew Members by 400% with UP Bill Payment Solution
UP Bill Payment Solutions for Health Insurance
  • Win and retain more members with the most flexible options for bill presentment and payment
  • Achieve industry-leading security and full PCI and HIPAA compliance
  • Automate billing, payment and communications with a single integrated system

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1 ACI Client list
2 Averages of third-party survey of UP Bill Payment solutions clients