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Financial institutions have an opportunity to become central to their customers’ day-to-day banking transactions. Although the payments landscape is changing at lightning speed, these changes carry as many benefits as they do challenges.

To explore new opportunities for growth, ACI solutions transform payment environments enabling new revenues, customer satisfaction and a competitive advantage. This creates a platform for innovation to support current and future business needs.


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Key industry trends

Enterprise payments

Innovative payments platform. Financial institutions need to create an enterprise payments environment to support their evolving business models. Creating an enterprise payments model captures customer insight to build personalized products and services for consumers and businesses to strengthen relationships, rapidly react to fraudulent activity and gain a competitive advantage.



Need for speed

Fast tracking payments. The influence of mobile devices and the availability of internet services are key elements driving customer demand for faster, convenient and consistent payments. From digital payments representing a valuable tool for customer retention to immediate payments acting as a springboard for innovation, financial institutions must establish a strategy to implement speed into all products and services.



Customer centricity

Streamline the customer journey. With a customer-first approach, financial institutions must engage consumer and business customers before, during and after financial transactions. Advancements in technology, including open APIs, will enable them to be at the heart of their customer’s financial services.



Fraud prevention

Stop fraud in its tracks. Fraudsters navigate toward the path of least resistance. Evolving to next-generation technology enables financial institutions to integrate an enterprise fraud approach. This includes fraud detection as a core component in all products, services and channels. 


Innovation partners

Establish innovative partnerships. Banking is at a tipping point with the evolving regulatory climate. This presents interest in partnerships with other banks and technology companies to leverage each other’s strengths. Partnerships can also provide meaningful insights on improving business efficiency and opportunities.


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Driving Real-Time Revenue

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Rising Faster Payments Demand

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Understanding Immediate Payments

An Executive Guide defines the meaning and impact of real-time payments as new schemes proliferate around the world.


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