ACI Worldwide at Money20/20 Europe
Any Payment, Every Possibility.
ACI is a proven global payments software powerhouse leading the transformation to a real-time, any-to-any payments ecosystem through a portfolio of integrated payment and fraud solutions that serve key segments including Billers, Merchants, Financial Institutions and Intermediaries.
For more information on ACI's UP Solutions, view our industry-leading content and media below.
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ACI Worldwide Speaking Engagements
Panel Discussion: Have Your Cake and Pay for it: New Customer Engagement Channels and the IOT
Date: Wednesday 6th June
Time: 11:55 (40 mins)
Stage 2: The Flying Trapeze
Description: Chatbots, mobile devices, voice commands, etc. – are all new mediums that companies are exploring to decrease the friction across the customer journey, and the challenges are often as behavioural as technological. Financial services will have to adapt to new customer expectations and seamlessly integrate their services across the different channels. What learnings can be taken from different industries to ensure the “Internet of Value” provides a frictionless customer experience across multiple touchpoints?
MODERATOR: Mandy L Killam, Group President, ACI On Premise
Bill Gajda, SVP, Global Head of Innovation, Visa
Ruth Brougham, Head of Customer Strategy, Innovation & New Propositions, British Gas
Veronica Lange, Head of Innovation, Group Technology Office, UBS
Aldo De Jong, Co-Founder, Claro Partners and Startupbootcamp IoT & Data Tech
“How OTP Is Tackling the Open Banking Challenge as Part of its Global IT Transformation”
Date: Monday 4th June
Time: 16:35 – 16:50
Track: 1 Digital Transformation
Description: Learn how OTP, a major European bank, has redesigned its IT infrastructure, including its digital channels, with Open Banking serving as the key foundation of this infrastructure. Hear how they were able to take the boardroom discussion to action, serving as one of the few European banks able to move forward rapidly with its digital transformation
OTP speaker: Ferenc Böle, IT Director
ACI speaker: Lu Zurawski, Director
ACI Sponsored FemTech Lunch
Date: Tuesday 5th June
Location: ACI Smoothie Fountain Bar
Description: European Women Payments Network (EWPN) will be hosting a Women in Fintech & Payments Luncheon @Money2020 Europe to provide a networking & learning opportunity for women & men attending the event.
Consumer expectations are changing dramatically. Anytime, anywhere commerce is expected and, as a result, multi-channel retailing is blending revenue from stores with eCommerce and mobile and social shopping. At the same time, consumers are more aware of fraud and security concerns, raising expectations on detection and prevention. And data compromises have ensured that end-to-end encryption and security is top of mind.
Today’s digital consumers are demanding more convenient and seamless ways to shop, interact and transact with merchants. As a result merchants continue to need to find new and better ways to engage their customers – and payments are central to this shopping experience.
With the shift to real-time payments, it is imperative that all parties understand who is impacted, and how it works. Real-time commerce and immediate payments have huge significance for banks and payment providers.
A single fraud incident can cost you countless customers, the money spent acquiring them and the ongoing revenue they would provide. ACI helps you avoid these costs by preventing and detecting fraud for financial institutions and merchants, including retail, travel and hospitality, telecommunications, gaming and more.
White paper | Fraud Analytics: Protect Your Data, Improve Your Bottom Line
White paper | Immediate Need for Fraud Prevention
Infographic | ACI's Cross Section View of Fraud
Video | Banorte Testimonial
The billing and payment experience is your most frequent touch point with your customers, driving up to 58% of customer satisfaction. However the payment experience is painful today with 85% of organizations not offering the electronic bill payment services customers want. Raise customer loyalty and revenue with a wide range of payment options powered by the ACI Speedpay solutions.
UP Retail Payments solution combines the features and functionalities of legacy and next-generation technologies in a coexistence environment. It delivers clear business value and benefits for transforming your payments environment while protecting the investments made in existing systems.
Industry Perspective | Open Apis Present Financial Institutions With Both a Choice and an Opportunity
Industry Perspective | From Compliance To Opportunity: Turning PSD2 To Your Advantage
Customer Success Story | ING – Banking At Web Scale