Skip to content

Retailers face challenges like never before in today’s dynamic payments environment. With criminals attempting to stay one step ahead of fraud detection and prevention techniques and consumer awareness of payment security issues at an all-time high, retailers’ abilities to combat payments fraud have never been more critical.

With nearly 40 years of payments industry experience, ACI is trusted globally as a result of our unmatched understanding of payments and related processes. Today more than 250 leading global retailers rely on ACI’s world-class solutions. Now, with ACI’s acquisition of Retail Decisions (ReD), we have broadened the strength of our retailer offering with an even stronger set of eCommerce and payments risk management solutions—the most comprehensive in the marketplace.

The combined solution gives customers the control, choice and flexibility required to meet both online and in-store fraud detection and prevention needs while preserving the peace of mind they have come to expect from ACI and ReD’s highly reliable solutions.

Investment and innovation. Enhanced.

ACI is committed to providing a comprehensive set of end-to-end payment services, all enabled by our innovative Universal Payments—UP—technology. ACI and ReD together offer an unrivaled merchant retail solution—global, omni-channel, with integrated fraud management, available on premise or in a hosted SaaS environment. Built on the UP Framework, the solution guarantees a consistent, unified customer experience in any retailer modality (in-store, mobile, online).

ACI demonstrates our commitment to innovation with an annual investment of more than 18 percent of revenue in R&D—well above the industry average. We will continue to demonstrate market-leading investment in products, infrastructure and people. 

The combination of ACI and ReD’s talented employees, steeped in domain knowledge and with deep expertise in areas such as modelling and analytics, business intelligence, fraud/risk analytics and consortium data, results in an even stronger team to drive continuous payments innovation.

Customer commitment. Enriched.

A basic tenet of ACI’s longstanding lifecycle management policy is that ACI does not “end of life” mission-critical products. ACI will continue to maintain ReD’s multi-year roadmaps and contractual commitments. 

ACI and ReD share a strong commitment to customer support. ACI’s support team (Global HELP24) is renowned for delivering the 24x7x365 support essential in the payments market, with a team of more than 300 individuals providing support through web, phone and email.

ReD Solutions Support 1,500 Merchants, Issuers, Processors and Switch Networks and Protect 17 Billion Transactions. Read More about ReD Solutions:

ACI ReD Shield

ACI ReD Shield: A real-time, online fraud prevention solution tailored to the requirements of major eCommerce merchants and payment service providers (PSPs)

blank
ACI ReD Shield

ACI ReD Alerts

ACI ReD Alerts: A powerful supplementary platform for real-time responses, enhanced business intelligence and retrospective screening—designed to significantly enhance fraud prevention performance

blank
ACI ReD Alerts

ACI ReD Fraud XChange

ACI ReD Fraud Xchange: A service which supports a multi-way, real-time and near-real-time exchange of information between merchants and issuers—for faster fraud detection

blank
ACI ReD Fraud Xchange

ACI ReDi Business Intelligence Portal

ACI ReDi Business Intelligence Portal: An interactive, self-service business intelligence portal that gives merchant customers unparalleled insight into their fraud, fraud prevention performance and online customer activity

blank
ACI ReDi Business Intelligence Portal

ACI and ReD: Fraud Detection. Elevated

Share this:

Retailers face challenges like never before in today’s dynamic payments environment. With criminals attempting to stay one step ahead of fraud detection and prevention techniques and consumer awareness of payment security issues at an all-time high, retailers’ abilities to combat payments fraud have never been more critical.

Retailers face challenges like never before in today’s dynamic payments environment. With criminals attempting to stay one step ahead of fraud detection and prevention techniques and consumer awareness of payment security issues at an all-time high, retailers’ abilities to combat payments fraud have never been more critical.

With nearly 40 years of payments industry experience, ACI is trusted globally as a result of our unmatched understanding of payments and related processes. Today more than 250 leading global retailers rely on ACI’s world-class solutions. Now, with ACI’s acquisition of Retail Decisions (ReD), we have broadened the strength of our retailer offering with an even stronger set of eCommerce and payments risk management solutions—the most comprehensive in the marketplace.

The combined solution gives customers the control, choice and flexibility required to meet both online and in-store fraud detection and prevention needs while preserving the peace of mind they have come to expect from ACI and ReD’s highly reliable solutions.

Investment and innovation. Enhanced.

ACI is committed to providing a comprehensive set of end-to-end payment services, all enabled by our innovative Universal Payments—UP—technology. ACI and ReD together offer an unrivaled merchant retail solution—global, omni-channel, with integrated fraud management, available on premise or in a hosted SaaS environment. Built on the UP Framework, the solution guarantees a consistent, unified customer experience in any retailer modality (in-store, mobile, online).

ACI demonstrates our commitment to innovation with an annual investment of more than 18 percent of revenue in R&D—well above the industry average. We will continue to demonstrate market-leading investment in products, infrastructure and people. 

The combination of ACI and ReD’s talented employees, steeped in domain knowledge and with deep expertise in areas such as modelling and analytics, business intelligence, fraud/risk analytics and consortium data, results in an even stronger team to drive continuous payments innovation.

Customer commitment. Enriched.

A basic tenet of ACI’s longstanding lifecycle management policy is that ACI does not “end of life” mission-critical products. ACI will continue to maintain ReD’s multi-year roadmaps and contractual commitments. 

ACI and ReD share a strong commitment to customer support. ACI’s support team (Global HELP24) is renowned for delivering the 24x7x365 support essential in the payments market, with a team of more than 300 individuals providing support through web, phone and email.