Expert view: the ACI blog

Seth Ruden

Senior Fraud Consultant

Posted on: Friday, December 19, 2014

At the end of the Tunnel; a retrospective on how security changed in 2014

While you may be out shopping for family and friends as many do this time of year, bank staff are working feverishly behind the scenes on the latest breach, or mopping up the remnants of the last three dozen. Given this current state of affairs, I’d like to take some inventory before we change the calendar.  It has been nearly a year since the Target breach has tuned the world into what Fraud Managers have been dealing with for years. The change in thinking that has driven the revision of payment security has been nothing if not revolutionary, with the conversation changing to be rightly focused on the weak points in the chain, and greater understanding placed in the locations where the true vulnerabilities lie.

Seth Ruden

Senior Fraud Consultant

Posted on: Thursday, July 17, 2014

The Battle for Top of Wallet

In the recent Aite/ACI global consumer fraud survey, a few key points jumped out at me from the North American statistics:

Subhashish Bose

Senior Fraud Consultant

Posted on: Tuesday, July 8, 2014

The Indirect Cost of Fraud to Banks

Retail banks in Asia Pacific should be worried if they have read the recent survey results of card fraud conducted by Aite Group & ACI Worldwide.  A few warning signs emerged from over 1,800 respondents surveyed across 6 countries in the APAC region.

Jay Floyd

Principal Fraud Consultant

Posted on: Monday, June 30, 2014

How Seriously Do Banks Take Educating Their Customers Against Risky Behaviour?

Aite Group has just published a research report titled “Global Consumers: Losing Confidence in the Battle Against Fraud”, based on a global survey conducted by ACI Worldwide.

Andy Morris

Lead Solutions Consultant

Posted on: Thursday, April 3, 2014

A New Season of Fraud Statistics

Well it must be nearly spring? The days are starting to get longer. The daffodils are starting to flower and the latest round of industry fraud stats from the Financial Fraud Action UK and other industry trade associations are out!!!

Dave Shelpuk

Principal Solution Consultant

Posted on: Thursday, December 19, 2013

Don’t Overlook the Obvious: Fraud Prevention Fundamentals

Surely, now that we have the ability to process exabytes, yottabytes …nay…. brontobytes of data, fraud prevention nirvana must be within our grasp.

Michael Grillo

Director, Marketing Line Leader

Posted on: Tuesday, October 16, 2012

Annual fraud survey unveils consumer fears and loyalty

ACI commissioned its annual global fraud survey to better understand consumer awareness of, and reaction to, payment fraud.  This year, ACI engaged Aite Group to analyze the results and provide a third party perspective on consumer attitudes toward fraud.  With responses compiled from over 5200 consumers in 17 countries and six continents, the report covers everything from specific fraud rates over the past five years to preferences to how they want to be notified of attempted fraudulent activity (mobile phone leads the way).

Andy Morris

Lead Solutions Consultant

Posted on: Wednesday, March 7, 2012

Is the War on Fraud Being Won?

Two sets of industry statistics were published this week, with different and conflicting information:

BBC  quoted statistics from the UK Card Association that plastic fraud losses were down by 7% to £341m, attributed to 41% fall in fraudsters impersonating card holders. Whilst CIFAS reported increase in Account takeover up 18%, account misuse (first party fraud 13%) and identity theft 10%.

Paul Love

Solutions Consultant

Posted on: Wednesday, December 14, 2011

Card Fraud Arrest "Too Expensive"?!

The concern with stories like the recent one in the Telegraph about it being too expensive for the police to arrest a fraudster - so there are no consequences for the card fraud criminal - is that they erode confidence in the entire payments system.

Michael Grillo

Director, Marketing Line Leader

Posted on: Monday, November 28, 2011

Cyber Monday Kicks off Holiday Shopping Season (aka Credit and Debit and Prepaid….oh my!)

The first Monday following the US Thanksgiving holiday has become known as “Cyber Monday”; a day in which online retailers promote heavy discounts on merchandise to kick off the holiday shopping season.