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Expert view: the ACI blog

Lynn Holland

Vice President, Product Management

Posted on: Monday, December 6, 2010

Success factors for in-house card processing

I recently posted on the brand, customer and risk-mitigating advantages of bringing card processing in house. However, while an in-house card processing strategy clearly presents a set of indisputable strategic and global business advantages, there are risks to consider.

Lynn Holland

Vice President, Product Management

Posted on: Thursday, December 2, 2010

In-house card processing: reducing costs and risks

I recently posted on how bringing credit card processing in house can help build a financial institution’s brand and customer loyalty. For banks with in-house processing and advanced fraud detection systems, another advantage is the ability to mitigate brand and business risk around privacy and security issues.

Lynn Holland

Vice President, Product Management

Posted on: Tuesday, November 30, 2010

Why bring card processing in house?

While outsourcing continues to be a trend this year, in terms of card processing there are far-reaching business and financial advantages to bringing the process in house. On the one hand, the economics of outsourcing can be competitive when looking at the low cost per unit in post mature market segments like consumer credit cards

Andy Morris

Lead Solutions Consultant

Posted on: Tuesday, November 23, 2010

Direct Debit Fraud at an All Time High

It is worthwhile remembering that there is actually more than one victim involved in Direct Debit fraud. The Paying Bank executes the payment against a fraudulent direct debit mandate, and the Collecting Bank receives the fraudulent payment, whose customer provides goods and services – for simplicity let's assume they are in fact legitimate in the first place.

Felitas Aguilar

Sales Manager, Germany

Posted on: Friday, October 29, 2010

For German consumers cash is still king

However, at present, many German retailers still ask their customers to pay with cash instead of using a card. Despite the costs and risk associated with the handling of cash – for both the retailer and the bank - German retailers still prefer it, as the banks in Germany currently facilitate the handling of cash. If the use of cashless payment methods in Germany is to grow, retailers need to be further educated around the costs incurred for both parties in handling cash.

Paul Styles

Paul Styles

Product Marketing Manager

Posted on: Wednesday, October 27, 2010

What Will it Take to get to SEPA

The challenges of regulation for SEPA were made clear in the "SEPA 2010" session at Sibos today when the European Commission declared that "moving from self-regulation to regulation is not a small step but a major challenge”. In a sense, that sentiment comes as no surprise at all, given how far we've already travelled down the road to SEPA.

Louis Blatt

Chief Product Officer

Posted on: Wednesday, October 27, 2010

The Real Payments Impacts from Liquidity Regulations

As a key theme for SIBOS there is a lot of discussion about the impact of regulations, and the unexpected consequences that all too often accompany new rules.

David Divitt

Risk Solutions Manager

Posted on: Wednesday, October 27, 2010

Getting One View of Financial Crime

Anyone who has worked in a bank, or has spent any length of time working with them, knows that technology silos are all too commonplace. Many banks have one system to process debit card payments, another for credit, a third for online banking, and the list goes on. The same applies for fraud prevention and detection, where many banks aren't yet taking a true enterprise view of a customer but instead trying to identify fraud on individual channels, which inevitably makes the detection slower and less accurate - for when fighting financial crime, information and knowledge really is power.

Louis Blatt

Chief Product Officer

Posted on: Tuesday, October 26, 2010

Throughout everything, reliability is what counts

Over the last couple of weeks, we have been running a short poll on the ACI website to ask peoples’ views on payment systems in advance of Sibos, and the results are now in.

Paul Styles

Paul Styles

Product Marketing Manager

Posted on: Tuesday, October 26, 2010

Can Africa Learn Lessons from SEPA

It's very interesting to see that Southern Africa plans a SEPA-style payments harmonisation and that they consider that learning from the experience in Europe could be very useful. Something that immediately springs to mind is to treat self-regulation with caution. In Europe, we are now actively seeking regulatory intervention to set an end date for the withdrawal of the legacy payment instruments as the SEPA initiative feels as though it is stalled without that. Self-regulation simply did not deliver.