Archives

Expert view: the ACI blog

Jamie Pearson

Product Manager, Payments, IR

Posted on: Friday, December 12, 2014

Payment hubs and visibility

Payments Hub: How and Why

Payments systems have become highly complex. Why? Because of explosive growth and many years’ worth of customized capabilities and combinations, and mergers and acquisitions. In many cases, this (complexity) has resulted in dozens of different payments engines, with point-to-point integration requirements.

Carolyn Homberger

Group President Continuity & Maintenance

Posted on: Tuesday, December 9, 2014

Leaders weigh in on real-time payments and industry disruption from the Women in Payments Symposium USA

On November 19, the first annual Women in Payments Symposium USA was held in Atlanta featuring the best and brightest from across the payments industry.

Mark A. Ranta, CTP

Senior Solution Consultant

Posted on: Monday, December 8, 2014

Uber and Lessons for the Mobile Wallet

Earlier this week I received a phone call that my car was ready to be picked up from its 20,000 mile service appointment. Nothing exciting there, although the call did come 2 hours early (a win of sorts). I found myself with the unenviable task of finding a lift to the dealership. Or it used to be an unenviable task before Uber launched its UberX service in my area.

Paul McMeekin

Manager of Business Intelligence & Market Research

Posted on: Thursday, December 4, 2014

e-Commerce UP, in-store sales down, multi-channel frustrates

So the big results from the (extended) Black Friday shopping frenzy are out: in-store sales are down and online sales are up.  Depending on which source you believe, foot traffic was down 5% over the weekend (NRF), or 10.3% (Retail Next).  In-store sales were down 11.3% (NRF), but up online 32% on Thanksgiving Day, 26% on Black Friday (comScore).

Carolyn Homberger

Group President Continuity & Maintenance

Posted on: Wednesday, December 3, 2014

Nurturing female leadership in payments

On November 19, the first annual Women in Payments Symposium USA was held in Atlanta featuring the best and brightest from across the payments industry.

Jamie Pearson

Product Manager, Payments, IR

Posted on: Wednesday, December 3, 2014

The Key to Reduced Payments Risk is Visibility - Video Blog

Disruption is happening everywhere. Universal online access, mobile devices and expectations for real-time commerce mean that today’s consumers rely on mobile solutions to get things done on the go—anytime, anywhere.

Mark A. Ranta, CTP

Senior Solution Consultant

Posted on: Tuesday, December 2, 2014

Is Black Friday an Endangered Species?

Over my morning cup of coffee, I was reading articles on the first four days of 'holiday season' shopping, book-ended by "Black Friday" and "Cyber Monday". What was once just a single kick-off day to the holiday season has now quickly become a week-long+ "event" of door busters, deals, steals and discounts.

Erika Gallo

Director, Global Risk Management

Posted on: Wednesday, November 26, 2014

Retail spending and fraud predictions for the holiday weekend

The busiest shopping days of the year are coming up fast and ReD’s Certified eCommerce Fraud Professionals have been analyzing genuine and fraudulent retail purchasing behaviors, to offer predictions that can help guide merchants through the Thanksgiving holiday weekend. Here are a few key points:

Phil Spradlin

Product Marketing Manager

Posted on: Tuesday, November 25, 2014

How to Evaluate Your Bill Presentment Architecture

A properly designed electronic billing architecture accelerates profitable growth by raising consumer engagement by 30%, shrinking document delivery costs by 50% and reducing customer service calls by 10%. Yet bill presentment is not achieving this at most organizations according to Bill Payment Services - Executive Survey by GatePoint Research. Let’s explore how you can evaluate your bill presentment architecture to improve your results.

Mark A. Ranta, CTP

Senior Solution Consultant

Posted on: Monday, November 24, 2014

2015 Trends in Payments

As we approach the end of an action-packed 2014, chock full of payments innovation and buzz, let’s take a gander in our shiny crystal ball to see what trends we can expect in 2015. Some are bearish, some are bullish and some certainly build on the aforementioned buzz of 2014. Have a look, and if you vehemently disagree (or agree), let us know.