Expert view: the ACI blog

Mark A. Ranta, CTP

Senior Solution Consultant

Posted on: Tuesday, August 19, 2014

Are you delivering on your customers’ digital demands?

The difference between the digital demands of small business customers and consumers is blurring rapidly due in large part to Millennials who expect the simplicity, mobility and omni-channel experiences with which they have grown accustomed. 

Michael Grillo

Senior Product Marketing Manager

Posted on: Monday, August 18, 2014

Your mobile device: weapon against or tool to aid fraud?

This morning, I was getting ready for work when I heard my mobile phone buzz in the kitchen. It was 6:45am. “Who could be sending me a text this early?” I thought.

Gareth Ellis

Business Solutions Manager

Posted on: Tuesday, July 29, 2014

Are you losing sleep over interchange fee changes?

If you’re a European merchant acquirer, then I should think you are.  

Mark A. Ranta, CTP

Senior Solution Consultant

Posted on: Monday, July 28, 2014

New Payments Technology that Never Happened (So Far)

Given how rapidly our industry has changed in the past 25 years, we come out of the fall Fintech shows all excited about “the next big thing.”

Michael Grillo

Senior Product Marketing Manager

Posted on: Thursday, July 24, 2014

Global Consumer Fraud Survey Part II: Is there an unfair distrust of retailers?

More results were released earlier this week from Aite Group based on the ACI Global Consumer Fraud Survey.

Paul McMeekin

Manager of Business Intelligence & Market Research

Posted on: Tuesday, July 22, 2014

In Defense of Payment and Banking

It was December 2012 when I heard the words “banking is dead” swiftly followed by “payments will never be the same.”

Seth Ruden

Senior Fraud Consultant

Posted on: Thursday, July 17, 2014

The Battle for Top of Wallet

In the recent Aite/ACI global consumer fraud survey, a few key points jumped out at me from the North American statistics:

David Worthington, Bell ID

Principal Consultant Payment & Chip Technology

Posted on: Thursday, July 10, 2014

EMV—Problem or Opportunity for Card Issuers?

The race is now on for many U.S. issuers to get to EMV—or chip (and hopefully PIN) cards.

Subhashish Bose

Senior Fraud Consultant

Posted on: Tuesday, July 8, 2014

The Indirect Cost of Fraud to Banks

Retail banks in Asia Pacific should be worried if they have read the recent survey results of card fraud conducted by Aite Group & ACI Worldwide.  A few warning signs emerged from over 1,800 respondents surveyed across 6 countries in the APAC region.

Phil Spradlin

Product Marketing Manager

Posted on: Tuesday, July 1, 2014

As Lenders Pursue Riskier Borrowers, 3 Steps to Ensure You Get Paid

To drive revenue during a time of sluggish growth and increased regulation, U.S. credit card lenders are courting risky borrowers more aggressively than the past, reports The Wall Street Journal. Banks target these riskier borrowers as they tend to pay higher interest rates and generate higher revenue, but how do you ensure they pay you?