Expert view: the ACI blog

Kay Williams

Vice President, Product Line Manager

Posted on: Tuesday, October 28, 2014

Chip and PIN: The Executive Order

While I’m not entirely fond of how the new mandate on corporate card spending was pushed, I do agree that the US should move straight to Chip and PIN. Our friends to the north and in the UK have statistics that show a reduction in card present fraud.

Michael Kyritsis

Lead Solution Consultant

Posted on: Monday, October 27, 2014

Does New Technology Help or Hinder?

The white paper “Voice of the Retailer: Protecting Customer Information” by ACI Worldwide and Edgar, Dunn & Company is now available for download.

Mark A. Ranta, CTP

Senior Solution Consultant

Posted on: Monday, October 27, 2014

A Tale of Two Cities…err Conferences

Two conferences (Money2020 and AFP), one week (November 1-5), one common thread—the industry we are all apart of is facing the biggest challenges, threats and change we have seen in decades.

Stephen Peters

Vice President of Solutions Consulting, Asia Pacific & Japan

Posted on: Thursday, October 23, 2014

Addressing Fraud in Asia

Asia’s cultural and economic diversity makes it difficult to draw broad generalizations about trends and issues in the financial services industry. However, one clear trend is the growing incidence and size of payment fraud across the region, especially as customer transactions are increasingly completed either online or through a mobile phone.

Seth Ruden

Senior Fraud Consultant

Posted on: Tuesday, October 21, 2014

The President and the Standard: Does an Executive Order make payments more secure in the USA?

Last Friday afternoon, as work was winding down, an executive order came down from the President of the United States, nearly knocking me out of my chair.

John Gessau

Director, Product Management

Posted on: Monday, October 20, 2014

Wow. What a month in the world of mobile payments.

So much has been said and written since Apple Pay was announced on September 9th, up to its official launch today. If I had dollar for every time Apple Pay was mentioned in the press and in blogs, well…

Michael Kyritsis

Lead Solution Consultant

Posted on: Monday, October 20, 2014

Should you move your payments infrastructure to the cloud?

There are many providers – and applications – of cloud computing, and much has been said about them in the media. But not all cloud providers satisfy payments industry requirements, leaving a short list that typically comprises mainly PSPs and PED manufacturers.

Lu Zurawski

Solution Practice Lead

Posted on: Friday, October 17, 2014

Mobile Payments: And now it’s Facebook’s turn…

Chances are you have been hearing a lot about mobile payments lately. Thanks to the likes of Apple Pay, everyone wants a piece of the action, with Google and Amazon working on plans to enter the market. Even PayPal has been forced to respond to Apple’s announcement in what is becoming a very noisy space indeed.

Gabrielle Lukianchuk

Vice President, Solution & Product Marketing

Posted on: Thursday, October 16, 2014

CMOs Must Ignite Customer Obsession into Growth

In the consumer-driven markets of today, customers have more power than ever. This reality gives the stewards of customer loyalty, CMOs, more responsibility and opportunity to ignite growth.

Michael Kyritsis

Lead Solution Consultant

Posted on: Wednesday, October 15, 2014

If it must be secured, let's be smart on how we go about it

As a retailer that accepts card payments, you are obliged to spend a considerable amount of money on securing your payment systems (as stated in my previous post), but just like tying knots, there are many different ways to secure something, and knowing which approach to follow could prevent a disaster.