ACI Payment Service Management powered by Prognosis

ACI Payment Service Management powered by Prognosis provides increased and correlated visibility into the payments business through in-depth monitoring and analysis of transactions, applications, supporting IT infrastructure and payments devices.

It goes beyond simple monitoring of the technology or infrastructure to deliver a complete view of the payments environment from a business, as well as IT, perspective.

Key benefits

  • Minimize downtime

    Centrally monitor the IT infrastructure supporting your ACI system including servers, applications, databases, middleware, operating systems and network devices
  • Receive Proactive Alerts

    Manage and set thresholds on thousands of metrics and receive alerts by email, pager or mobile phone with built-in, multi-level escalation
  • Optimize Performance

    Review real-time, deep performance and availability metrics associated with your systems and database infrastructure to improve performance
  • Improve Service Levels

    Set Service Level Agreements (SLAs) based on historical data and receive alerts about situations that have the potential to impact SLAs
  • Leverage existing investments

    Seamlessly integrate with existing enterprise infrastructure management frameworks such as IBM Tivoli and HP Operations Manager (OpenView)
  • Make it your own

    Personalize dashboards to see only the information you want. Create your own dashboard views without having to program
  • Minimize risk

    Trust a mature solution proven jointly offered by ACI and Integrated Research, developer of market-leading Prognosis performance monitoring solutions

Additional information