ACI Business Banking

Business Banking leverages the power of the ACI Self-Service Banking platform to provide a consistent, real-time experience across the business online banking channel as well as across all ACI Self-Service solutions. The solution can be installed on-premise or at ACI’s world-class On-Demand data center.

Key benefits

  • Grow business customer relationships
    Simplifying day-to-day business operations helps attract new business customers and improve the overall financial services experience
  • Create new fee income opportunities
    Generate fee revenue and provide value-added services to business customers like ACH payment and receipt management and more
  • Simplify operations
    A browser-based user interface, the Banking Manager, enables a shared infrastructure for administrative and operational efficiency
  • Sophisticated operational tools
    Extensive reporting capabilities help to track trends and make better business decisions. System monitoring and event logging makes audit trails easy to follow
  • Configurable business cycle processes
    Employees oversee fully-automated processing and manage exceptions via a simple, browser-based portal
  • Gain exceptional extensibility
    Easily configure additional ACI channels, such as Business Banking, Consumer Banking, Mobile Banking, and Voice Banking
  • Industry-leading security
    Comprehensive layered security approach, including integrated behavioral analytics helps protect against fraud. 
  • Constant, diligent compliance
    Helps ensure disclaimer management and audit trails for financial audits
  • Stability and performance
    ACI’s proven platform offers business continuity options that ensure customers are not kept waiting

Additional information

  • Grow business customer relationships
    Simplifying day-to-day business operations helps attract new business customers and improve the overall financial services experience
  • Create new fee income opportunities
    Generate fee revenue and provide value-added services to business customers like ACH payment and receipt management and more
  • Simplify operations
    A browser-based user interface, the Banking Manager, enables a shared infrastructure for administrative and operational efficiency
  • Comprehensive cash management services, including multilayer entitlements, ACH management, payroll and collections management, wire support, tax payment support, bill pay, positive pay support, check re-presentment, cash concentration and disbursement, and more
  • Single, integrated platform for consumer online, business online, mobile and voice banking
  • Meet business customers’ needs with targeted business solutions delivered in real time that easily evolve online banking functionality and fee structure through the financial life cycle
  • Reliable transaction processing any time of day through standard routing, monitoring, and stand-in and night mode capabilities
  • Integrates with the majority of core host systems for U.S. community and regional financial institutions
  • Effective branding and marketing helps keep the bank brand consistent and fresh across the online channel
  • Consistent ease of use with a simple screen layout ensures ease-of-use and entitlement features grant access only to those screens users are approved for
  • Improve customer service and collaboration with live chat and instant messaging integration
  • Complete transactional services, including balances, bill pay, transfers, stop payments, view deposit slips, checks, and statements, make loan payments, order checks, and more
  • Manage financial needs with tools that track activity and transactions across multiple accounts