ACI Electronic Bill Presentment and Payment (EBPP) Services

ACI's unique electronic payment system enables you to offer the most options for delivering eBills and receiving electronic bill payments, resulting in the most consumer engagement and cost control. ACI’s electronic bill payment service offers a choice of payment types (one-time, recurring or fee-based), payment channels (web, mobile, IVR, call center, walk-in or API), and funding options (ACH or credit, debit or prepaid) to meet the industry-specific needs of every consumer segment with a single electronic payment system.

Key benefits

  • Built upon the ACI Bill Payment Engine

  • Streamline operations

    Leverages Bill Payment Engine, a single, integrated platform that powers the entire electronic bill payment service to enable you to streamline the complexities of electronic payment systems to achieve the best results possible while eliminating application silos
  • Increase customer choice and convenience

    Provides convenient notifications, bill presentment and payment options to each customer segment
  • Reduce complexity with integrated EBPP

    Offers the most integrated electronic payment systems across notifications, bill presentment and payments across all channels and payment types
  • Improve customer service with electronic bill pay services

    Enables a single view into all customer records, bills and payments
  • Simplify treasury operations

    Provides a single view of all payments from all channels and concentrates all payments into a single daily deposit
  • Minimize risk

    Adheres to industry-leading security, full PCI compliance and privacy practices

Additional information

ACI can host a complete electronic bill pay service, or you can start with a single service and add as business needs grow. Electronic Bill Presentment and Payment services include:

  • Bill Presentment Services gives you the ability to present full PDF bills and invoices across all channels and drive paper bill suppression.
  • One-Time Payments enable customers to make payments without having to sign up for an ongoing service
  • Recurring Payments enable customers to engage in an online billing relationship, where they can store funding accounts and set up single or automated payments
  • Fee-Based Payments charge a small fee to the consumer to deliver the convenience of electronic bill payment at no additional cost to you
  • Integrated Treasury Management delivers funds in full for all of yesterday’s bill payments while delaying payment processing fees until the end of the month
  • Disbursement Services gives you a way to process credits and refund payments to consumers