More than 150 customers in over 40 countries, including eight of the top 20 banks in the world, rely on ACI’s risk management solutions.

Risk Management - Risk Case Management


Financial institutions have faced increased pressure to centralize back-end risk and fraud case management across the enterprise – both to improve efficiencies and to uncover additional cross-channel risk.

ACI provides a risk case management solution that enables users to complete all the back-end tasks associated with risk investigations while providing an intuitive user interface, robust searching capabilities, and flexible enterprise data integration.
 

  • Integrates seamlessly with ACI Proactive Risk Manager or works as a separate stand-alone system
  • Allows easy definition/customization of investigation processes
  • Helps gather key financial crime intelligence to reduce loss avoidance
  • Tracks and depicts the current status of each investigation
  • Permits automatic allocation of work and queue management functions
  • Allows supervisors to select cases and reassign them to any resource or group
  • Provides an audit trail with case information and investigation details updated constantly
  • Allows staff and authorized outside entities to view or report the status of an activity or case at any time
  • Provides flexible notification and alerting features
  • Offers customized reports with easy integration to standard report-writing packages
  • Leverages a highly advanced semantic data integration and meta searching platform for ease of integration
  • Integrates and consolidates data from third-party data sources into a single case system
  • Enables investigators to increase the speed at which they work cases enterprise-wide
  • Enables investigators to uncover complex cross-channel fraud and financial crime
  • Significantly reduces errors by decreasing manual and paper-related processes
  • Enables ease of integration through highly advanced semantic data integration and meta searching platform

View Webcast: Improving Speed & Efficiency in Payments Fraud Management.




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