ACI Worldwide offers a range of services that can ensure the smooth implementation of new payment systems delivered based on your own unique business and technical requirements.
ACI’s Professional Services staff have worked with customers of all sizes and complexities to ensure their needs are met and, as you would expect, no one has more knowledge of ACI’s products. This combination of ACI’s experience and expertise means you can begin to realize the benefits of our products faster.
Customization: Change and extend ACI’s products to meet your unique needs.
While striving to meet market needs within the base products, when needed, ACI’s professional services staff and development teams will work with you from requirements gathering through testing to deployment.
Deployment: Providing assistance in the production roll out of your ACI solution.
From the design and planning of a deployment strategy, to completing certification with interchange partners, to hands-on support for the “go-live”, ACI’s professional services staff are able to provide the knowledge and experience necessary for a smooth transition to production.
Installation: Installing the base ACI products and confirm their operability.
Utilizing the expertise with our products and years of experience, the ACI professional services team will install the base product in your environment, work with you to configure the product to your specifications and, through the use of simulators, verify it is operating as designed.
Integration: Facilitating the communication and sharing of data between ACI’s products and other applications or systems used in your enterprise.
ACI professional services staff can provide assistance in the connection to and testing of host systems, interchange partners, additional ACI systems, or other 3rd party or internal systems.