Monday, April 26, 2010
(New York, N.Y. – 26 April 2010) – ACI Worldwide, Inc. (Nasdaq: ACIW), a leading international provider of electronic payments software and solutions, today announced that ACI Enterprise Banker™ has received its highest ranking, relative to the study group, from Greenwich Associates in its 2009 Online Services Benchmarking study of treasury/cash management solutions including 15 leading banks. The study confirmed that Enterprise Banker has been able to improve its position in the study year over year, and outpace the majority of study participants.
Enterprise Banker scored highly compared to the other banks for product features in areas such as integration with cash management and other corporate services, categorization (market segmentation) and layout, commercial loans and credit management, etc.
Marc Harrison, a consultant with Greenwich Associates and the program manager for Online Services Benchmarking said, “Each year that we conduct this benchmarking study we see an increase in the importance of online services in how banks service their customers in addition to the ability to transact online, and the field gets more and more competitive. Our benchmark analysis shows that the industry is committed to evolving and improving the client experience on the web and, once again, ACI’s Enterprise Banker outperforms its peer group of banks in the middle market and among large corporates.”
Louis Blatt, chief product officer at ACI Worldwide said, “The results from the Greenwich study confirm what we are seeing in the market – that comprehensive, flexible online services are vital to a bank’s success. End-users of cash management systems demand the right tools to perform their job, quickly and easily, 24x7 and Enterprise Banker consistently meets those expectations.”
Greenwich Associates conducts its Online Services Benchmarking study to help participants understand the features and functionality that exist in the market, as well as how development priorities compare between banks and non-bank technology providers. In preparing this study, Greenwich spends more than 20 hours viewing and analyzing each platform using in-person reviews, online demos, user guides, marketing collateral, and subsequent parallel evaluations.
ACI Enterprise Banker allows financial institutions across North America to uniquely package products and services for different markets — or even individual customers — from a single, flexible platform. Enterprise Banker offers a full range of functionality including balance and transaction reporting; ACH and wire transfer origination and reporting; remote check deposit; bill presentment and payment; and cash concentration. Enterprise Banker can be licensed to operate on premise or delivered as a hosted service through ACI On Demand.
For more information on ACI Enterprise Banker please visit www.aciworldwide.com/enterprisebanker.
For more information contact:
+44 (0) 1923 812741
Notes to editors
About Greenwich Associates
Greenwich Associates is the leading international research-based consulting firm in institutional financial services. Greenwich Associates’ studies provide benefits to the buyers and sellers of financial services in the form of benchmark information on best practices and market intelligence on overall trends. Based in Stamford, Connecticut, with additional offices in London, Toronto, Tokyo, and Singapore, the firm offers over 100 research-based consulting programs to more than 250 global financial-services companies. Please contact us for further information or to arrange an interview with one of our consultants. You can visit our website, www.greenwich.com, for more information.
About ACI Worldwide
ACI Worldwide is a leading provider of software and services solutions to initiate, manage, secure and operate electronic payments for major banks, retailers and processors around the world. ACI Agile Payments Solution offers a vision for the future for financial institutions of an integrated solution that can meet all their payment needs – from a single service to a complete toolset. Today, ACI products deliver payment processing, online banking, fraud prevention and detection, and back-office services. ACI solutions provide agility, reliability, manageability and scale to customers around the world. Visit ACI Worldwide at www.aciworldwide.com.