Archive

Westpac New Zealand Launches ACI Proactive Risk Manager for Fraud Detection and Prevention

Published on Bank Systems & Technology, June 17, 2009

Wednesday, June 17, 2009

In a statement, Terry Mortensen, head of fraud and security at Westpac New Zealand, said, "Within a few days of implementing ACI's Proactive Risk Manager, it alerted us to fraud, which we were then able to prevent. Immediately, we were confident in assuring our customers, and prospective customers, that we can provide them the risk-free service they need in the current financial climate." The bank implemented real-time rules to monitor potentially suspicious transactions within the authorization process, therefore identifying and preventing fraud. The configurable rules scoring engine gives the bank the agility to respond to changing fraud patterns, according to ACI.

Westpac New Zealand also has utilized ACI's BASE24 for its payment processing for 20 years, handling an average of 1.6 million transactions per day. With the integrated combination of BASE24 and Proactive Risk Manager, the bank can provide a service that it says is faster, safer, more cost effective and reliable.

 

Article by Katherine Burger