Contacts list

HELP24 support

Customer support is delivered via HELP24. The eSupport portal is the best option to report any non-critical issues to HELP24.

Cases can also be submitted using the online support form or through calling your local HELP24 telephone number.

Distributor support 

In certain locations ACI Worldwide's products and services are delivered through distributors. Where products and services are also supported by distributors relevant information will be available on the distributor support page

Investor relations

Annual Reports, SEC Filings and recent investor presentations are all available to download from this site. Should you require further information please contact our Investor Relations department at invrel@aciworldwide.com

Contact the board

Enquiries can be submitted via grp-aci-directors@aciworldwide.com or

Attn: Corporate Secretary
6060 Coventry Drive
Elkhorn, NE 68022-6482

All communications will be received and processed by the Corporate Secretary of ACI. The Corporate Secretary will forward inquiries relating to accounting, internal controls and auditing matters to the Chairman of the Audit Committee. Inquiries relating to the director nomination process or corporate governance will be directed to the Chairman of the Nominating and Corporate Governance Committee. Inquiries relating to officer or director compensation will be directed to the Chairman of the Compensation Committee. All other inquiries will be directed to the Chairman of the Board. Any inquiries addressed to a particular board member will be forwarded to that person. 

Alliances & partnerships

Any applications to become a partner of ACI Worldwide should be submitted via the partner contact form. Other questions related to alliances or partnerships should be submitted using the main contact form.   

Careers

The ACI Worldwide careers pages provide information about the company, the roles currently available and how to apply. Please note that speculative applications outside of those roles advertised will not be accepted.

Media relations

The ACI Worldwide press office responds to enquiries from analysts and journalists in the print, broadcast and electronic media who are interested in ACI Worldwide and the payments industry. All enquiries should be directed to press@aciworldwide.com

Website

Any comments about the content or performance of this site can be directed to mbox-omaha-webmaster@aciworldwide.com 

All other topics 

For all other enquiries please submit your request using the main contact form including as much information as possible in the comments field.