Support for ACI Communication Services for Advanced Networking (ICE), ACI Web Access Services (WebGate), ACI Enterprise Security Services (SafeTGate) and ACI Secure SOA Enabler (WebGate:STS) can be accessed as follows:

USA and the Americas (Omaha)
Telephone: 1 800 414 7759 (24x7 via pager after hours)
Fax: +1 402 778-1423
Email: comm-services-help@aciworldwide.com

Europe, Middle East, and Africa (Watford, United Kingdom)
Telephone: +44 845 351 2727 (24x7 via pager after hours)
Fax: +44 1923 226 417
Email: mbox-emea-hp24@aciworldwide.com

Asia Pacific (Sydney, Australia)
Telephone: +61 2 9512 0200 (24x7 via pager after hours)
After-hours Emergency Answerline: +61 2 9512 0222 (24x7 via pager after hours)
Fax: +61 2 9512 0299
Email: mbox-ap-pacific-hp24@aciworldwide.com